Reviews
Horrible 10 day payoff took them over a month dropped
Horrible 10 day payoff took them over a month dropped credit score by 80 points they did nothing bought every extended warranty the said i had 2 years free maintance had to have oil changed at 1400 miles now trying to charge me $170 call leave messages no return call they dont care about customerz will never buy from them again
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I would like to thank Anthony and John.
I would like to thank Anthony and John. Ford Myers Ford team for my ride
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful for the kind words, Adriana! It's great to hear that Anthony and the team made your experience a positive one. We will be sure to pass along your thanks to them. Feedback like this means a lot to the whole team.
Tomas was honest and straightforward throughout the
Tomas was honest and straightforward throughout the entire process. He never misled me, took great care of me, and I truly appreciated it. As soon as I drove the vehicle back to Beaumont, people started complimenting it, and I immediately began referring them to Tomas. When my fiancée or I are ready to purchase our next vehicle, we’ll definitely go back to him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! It is wonderful to hear that Tomas provided you with honest and straightforward service from start to finish. The fact that your new vehicle is already turning heads in Beaumont and bringing in referrals speaks volumes. We look forward to welcoming you and your fiancée back when the time comes for your next purchase!
I had the pleasure of working with Keith his costumer
I had the pleasure of working with Keith his costumer service is excellent! He made me feel confident that my vehicle was in good hands. I appreciated the communication & updates took a lot of my anxiety away . Thank you for getting my car back to me so quickly she’s running like new. I will absolutely be back for any future repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! It is wonderful to hear that Keith provided you with such attentive service and kept you informed throughout the process. We know how stressful it can be to be without your vehicle, and we are glad the communication helped put your mind at ease. We look forward to seeing you again for any future service needs!
Joe Myers Ford has been my go to for all of my vehicles.
Joe Myers Ford has been my go to for all of my vehicles. Never had any issues with the service provided.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this! It means a lot to know that we have been your go-to dealership and that every visit has been a positive one. We look forward to continuing to take care of you and your vehicles for many more years to come.
Great experience.
Great experience. I was able to do everything from the house. They sent me all the documents, and I signed them using my laptop. They even delivered the car and showed me how to use everything. Then they connected my phone, and even made it work as a key so if I have my phone I don’t need keys! Then they took my old truck as a trade. This was so much better than waiting around a dealership to do paperwork.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear your car buying experience was such a smooth one! The convenience of handling everything from home, from signing documents to having the vehicle delivered right to your door, is something we truly aim to provide. It is great to know the team took the time to walk you through all the features and even set up your phone as a key. We appreciate you sharing your experience, and we hope you enjoy your new vehicle!
Alex, my Customer Service rep, provided excellent
Alex, my Customer Service rep, provided excellent service. He kept me informed on a daily basis as to the status of my extended warranty claim and the repairs to my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this wonderful feedback! It is great to hear that Alex kept you well informed throughout your extended warranty claim and repair process. Consistent communication makes a real difference, especially when your vehicle is in the shop, and it sounds like he delivered exactly that. We will be sure to pass along your kind words to him and the rest of the team.
The team was helpful and supportive throughout the buying
The team was helpful and supportive throughout the buying experience. The team stayed late into the night to complete my deal meeting my needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience, Herman. It means a lot to hear that the team went above and beyond to make sure your deal came together, even staying late to get it done right. That kind of dedication is exactly what we aim for, and we are glad it made a difference for you. We hope to see you again whenever you need us.
Joe Courtney did my oil cnage and recoomended cabin
Joe Courtney did my oil cnage and recoomended cabin filter . Excellent prompt service . I can recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are privileged to hear about your recent visit and the great service you received. It is wonderful to know that your oil change was handled promptly and that the cabin filter recommendation was helpful. We will be sure to pass along your kind words. Thank you for recommending us, and we look forward to seeing you again!
I loved the customer service provided.
I loved the customer service provided. Keep up the great services. Tanikqua was very nice and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that your experience with us was such a positive one, Teresa! It means a lot to know that Tanikqua made you feel welcome and taken care of. We will be sure to pass along your kind words to her. We look forward to seeing you again!
I am very grateful for the service provided, especially from Tanikqua who went above and beyond to satisfy all my needs.