MINI of The Woodlands

Service department is too slow . When you come for an oil change and they do the routine check on the car you should not be there for hours .

Second time coming to this MINI Service Center and they're very helpful and thorough.

I called to scheduled an oil change and tire rotation for my 2020 Mini and found the staff was pleasant and knowable. I drop it off 1 hour before my schedule time and the staff was friendly and took the time to explain to my wife and I on what was needed, per the service requirements that the vehicle was asking for, that's when we found out just how smart these cars are. We left it not knowing just how things would go. You know some dealership are all about the $$$, not this one we received a notification with a video of a walkaround of our vehicle from the tech preforming the service of your vehicle. He introduced his self and walked around our vehicle explaining what he recommend and did not recommend and that the car was ready for pickup. Then we received a call from the service adviser asking what time we would be by to pickup our vehicle so they could have up front when arrived. They even hand washed our Mini at no charge. We we using a different dealership but not anymore!! We will return to Mini of the Woodlands for sure. You won us over. Great job.

I was just in getting my 2019 Countryman serviced and saw the red one with black trim that I had wanted the first time around. Nathan Smith was the sales manager that helped me and he was awesome and very professional. He even took a picture when I picked up the car with a large pink bow on it. Nice touch! I have been happy with Mini of the Woodlands for over the last 4 years since I first purchased my Countryman. Looking forward to a continued long relationship with this dealership. I highly recommend them and the service is top notch as well. Jessica always so helpful.

I only take my car to one place, the mini cooper dealership has always provided the absolute best service possible. Paloma is my service manager and she is always kind and helpful.

Service completed on time.. Check in and check out processes quite simple and attention by Jessica was great

Great service. Very thorough checking everything about the car. They keep our mini cooper running smooth

I took my 2018 Countryman S all4 in for an A/C issue! Jessica took EXCEPTIONAL care of me and my YOUNG SHELDON!! Not only did the problem get resolved, they returned it lookin as if it just rolled off the showroom floor!!! Thanks Jessica... many returns!!

I love these guys - especially my salesman, Brian Lowden. It was a pleasure buying my new MINI at MINI of The Woodlands. The friendliness, courtesy and professionalism carries throughout the dealership. Brian in particular shows his interest and genuine concern from the beginning. He makes sure all questions are answered and issues resolved. He looks out for his customer and does everything he can to get you the best and fairest deal possible. He really wants you to be happy with your car and I surely am. Dealing with Brian was a pleasure and fun experience - and I know that is rare when buying a new car. Thank you, Brian and all the guys at MINI if The Woodlands! You have made me a very happy and loyal customer.

I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a new car.