Skip to main content

MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours:
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

Want to share your experience with this dealership?

Write a review

Best service ever

Mini of the woodlands have the best service . The dealership is very clean friendly employees in this case I went to do service in my car and the representative Paloma she was very helpful and humble she help me in everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Katerine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

A recent accident with our 2023 MINI Cooper left us with

A recent accident with our 2023 MINI Cooper left us with a cracked oil pan. When I called the service department looking for help, Selene was kind, sympathetic and helpful! She helped me make arrangements to have the vehicle towed (they have an afterhours drop box for keys!) and explained the whole process (diagnostics, plan, whether or not insurance needed to be filed, etc). She followed up during the time the MINI was there, always providing details, estimates and even prompting the insurance adjuster when he failed to contact them. Selene and everyone else at the dealership made an unfortunate incident tolerable and as painless as possible. I love this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nate did a really good job getting me what I asked for!

Nate did a really good job getting me what I asked for! They were so friendly and professional. They were able to get my car traded and upgraded in less than 2 hrs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

New Purchase

James was very informative on the vehicle and made the process easy and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Lindsey, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Having tried alternative European car service centers in

Having tried alternative European car service centers in the past, Mini iof the woodlands is by far the best! Paloma was amazing and kept us informed every step of the way. Their prices are very reasonable, customer service is too Notch and their mechanics are the best. I can highly recommend Mini of the Woodlands!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it means so much to us that you chose our dealership! We appreciate your recommendation of MINI of The Woodlands and we hope to be of service again in the future.

Terrific Experience

This was the best car buying experience I?ve ever had! From choosing my Countryman from the cars in production to delivery, Brian kept me updated every step of the way. I love my car and feel great about the deal we made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Anita, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Great Service Team - they take great care of my 2017

Great Service Team - they take great care of my 2017 Clubman. I purchased a custom built from this dealership and have only used their services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I was a little disappointed.

I was a little disappointed. They had the car for 2.5 hours (from scheduled appointment time) for an oil change, multi-point inspection and recall fix, which we knew took 2 hours. They knew I was staying nearby at a restaurant, waiting. After 2.5 hours, they had only done the oil change and multipoint - no recall repair. I came and picked the car back up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Paul, we appreciate you taking the time to respond. The staff at MINI of The Woodlands take our reviews very seriously. If you'd like, please contact our General Manager at (936) 344-1258. We'd appreciate the chance to make your experience a positive one.

It would be better if you stopped the automatic dealer

It would be better if you stopped the automatic dealer options. I was prepared to walk away until it was dropped from the price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello John, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

The Best There Is

The service advisors are the best. They?re always making sure you have all the information you need. They go out of their way to assist you and keep you informed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Darryll, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!