MINI of The Woodlands

Salesman was not pushy. Fair negotiation on trade and on new vehicle. Fast paperwork on closing the deal

This was one of the best car buying experiences I’ve ever had! Everyone was welcoming and friendly. Chase and James worked hard to provide me with my newest edition to the family….my X1 is perfect!!! I would absolutely recommend this dealership…definitely 5 star service!!

Wonderful service! Service was great! Service was great! Service was great! Thank you so much!

Process was smooth and everyone was polite and very helpful. I appreciate the service from the team

Jessica was very helpful, she gave me a loaner and called me when my car was ready for pickup.

Easy to schedule, attendant, Jessica, was cordial and got our Mini into the service area quickly. I especially liked the video by the Tech and oral explanation on several concerns.

100% recomendado buen . Servicio al hacer la compra de tu auto muy recomendable para todos.

Extremely Disappointing Experience - Avoid This Dealership I recently visited MINI of The Woodlands to get an oil change for my beloved Mini Cooper. Unfortunately, my experience with this dealership has left me extremely disappointed and frustrated. First and foremost, I ended up paying over $2000.00 for services that included new brakes and a new battery. While I understand that Mini Cooper maintenance can be on the pricey side, I expected quality service and attention to detail for the cost. What made matters worse was the condition in which I received my car. To my shock and dismay, when I got my Mini Cooper back, there was a noticeable scratch on it that was not there when I initially left the car. The scratch was very evident and detracted from the overall appearance of my vehicle. To address this issue, I approached the dealership's staff, and they offered to fix the scratch by painting over it. However, their solution was far from satisfactory. Instead of properly repairing the damage, they simply applied white paint over the scratch, leaving me with a glaring white mark on my car. This lackluster attempt at rectifying the situation only added to my frustration and disappointment. I cannot, in good conscience, recommend MINI of The Woodlands to anyone seeking quality service and professionalism. My experience here has been nothing short of a letdown, from the exorbitant charges for basic maintenance to the shoddy repair work and unprofessional handling of the scratch issue. As a result of this experience, I will be actively seeking another service provider for my Mini Cooper's future maintenance needs. I value my vehicle and the investment I have made in it, and I believe it deserves better care and attention than what I received at this dealership. I will be attaching pictures of the scratch and the unsatisfactory paint job to this review as evidence of my unfortunate experience. In the meantime, I strongly advise potential customers to explore other options for their automotive service needs, as MINI of The Woodlands has left me deeply unsatisfied and disappointed.

Had to take my car to be serviced there. Selene was my customer service rep and I couldn’t have been happier. She got my out of pocket cost down and my car drives like a dream now. I highly recommend them.

I always receive top tier service whenever I bring my car in. They have great customer service.