Skip to main content

MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours:
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

Want to share your experience with this dealership?

Write a review

If you're in the market for a mini this is the place to

If you're in the market for a mini this is the place to buy! Stellar five star service from my sales associate and five stars as well to my financial associate!! I could not be happier! Thank you so much for turning my deer nightmare into a dream !! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

My salesman, Brian Lowden, was excellent--professional,

My salesman, Brian Lowden, was excellent--professional, pleasant to work with and knew his stuff. Highly recommend Brian and Mini of the Woodlands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Bob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of MINI of The Woodlands and we hope to be of service again in the future.

Mini of the Woodlands exceeds expectations

Mini of the WLs always takes care of me. My mini had to be towed in due to unknown leaking fluids. Paloma communicated with me at every step letting me know where my car was and everything the tech found. I felt like I was in experienced hands. Then I was sent a video from the tech showing me what he had found.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Dianne, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Love My Minivan!

Had a great experience with Venise buying our Chrysler Pacifica! She was helpful, attentive, and responsive. The buying process was quick and painless and we really enjoyed everybody. They were flexible and willing to hold the car for us for several days since we were coming from Austin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi David, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Fast easy and comfortable location.

Fast easy and comfortable location. Mini of the woodlands made buying our new mini hassle free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Laing, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Great customer service.

Great customer service. Very professional and hassle free. Will definitely recommend this dealership to family and friends. Venise hunter. I wanna work with her next time I purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of MINI of The Woodlands and we hope to be of service again in the future.

It was my pleasure to work with James on the purchase of

It was my pleasure to work with James on the purchase of my new Mini Cooper. He kept me informed for months about my special order and made every effort to make the pickup process pleasant and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

The sales person was great.

The sales person was great. It was the finance manager. Got us approved then fell through. Got us approved again at the same rate from first time, plus additional 1000$ off, and the note was higher than the first time. Made zero since. Didn’t provide details of nothing and waited over 5 hours to sign paperwork. This is the reason I will not go back. I bought 4 vehicles in less than 2 years from here. I will not return. More than welcome to call me to gather more detail on what actually happened.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Chancey, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (936) 344-1258 -- we hope to hear from you soon.

My experience with Mini of the Woodlands has been nothing

My experience with Mini of the Woodlands has been nothing short of professional and satisfactory!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Avak, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Consumer response

Paloma is great at communication and updating on service status! Service is very quick and always satisfactory!

Always a Great Experience Ms.

Always a Great Experience Ms.Selene Caballero is awesome! Very thorough and to the point. It’s good to have a great service advisor! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.