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MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

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Review for AutoNation

I found Mini Cooper online at this dealer and set up an appointment to see it. My salesman was very pleasant and knowledgeable about the Mini Coopers. After a test drive, I decided to make the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mini of The Woodland

Great experience. Staff was very personable and professional. No hassles, no worries. Best experience I've ever had buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brandon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

El mejor concesionario de carros

Todo el servicio durante nuestra compra fue el mejor. El personal tiene alto conocimiento en el tema de autos, en el proceso de compra y en la atencion al cliente.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

¡Lucía, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

Good Service

Good Service as usual!. And order new Vehicle at Mini The Woodlands dealer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Benjarat, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Went in to get rims fixed (warranty) and lube oil filter.

Went in to get rims fixed (warranty) and lube oil filter. ended up begin amy other things costing over $800, ouch. Alignment and other things that were not an issue that we were aware of (no wear on inter or outer tread wear.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

SLK 300 SPORTSTER

From the first time I inquired about the car online to the closing meeting this was the smoothest car buying experience I have ever encountered. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Perfection in Service!

I had the best sales person Tanner! He listened to what I was looking for and had two perfect cars for me when I arrived! I test drove and fell in love! I am great fil for the entire team helping me through the no hassle process. Trading in my car was quick and simple. Will absolutely be buying all my cars from there! Mini of the Woodlands does not disappoint!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michele, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Betsy

Very nice and attentive They listened to what i wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

I drove 3.

I drove 3.5 hours for the last service opportunity. I needed my new battery registered to the car. I requested my oil changed and brakes worked on while I was there (the brakes were squealing and not stopping as well as they used to). When the car was finished I learned they did not replace the pads or the oil…said it was unnecessary. I later found out they did not bother to fill up the wiper fluid either. So all that was accomplished for 6 hours of my Saturday was getting the battery registered and they did replace the battery in my key fob. I was billed $190 for labor. I guess my oil will be due in a couple of months…I’m thinking I’ll be finding out of the local BMW place where I live will service the car. I guess their service department is probably adequate for locals who ask a lot of questions. I thought we had an agreement…and my brakes still squeal. Joy.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 344-1258 to discuss what we can do to help.

I’ve been very pleased with all my interactions at this

I’ve been very pleased with all my interactions at this dealership. Recent service call was excellent. I was greeted immediately upon arrival. Service was performed quicker than expected and at a lower cost than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!