Reviews
Quick efficient service.
Quick efficient service. Honest and trustworthy they go the extra mile to make me happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks
Mini Visited the Dealer for Service
It was QUICK! Oil change, 12 point system check, tire rotation and a car wash. All done before I finished lunch!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Janice, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Always a pleasure when I come they take care of me!
Always a pleasure when I come they take care of me! Service is great and excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Shanese, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service was great and very professional.
Service was great and very professional. Always takes good care of me. I would recommend seeing them even just for a windshield wiper change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the warm recommendation of the team here at MINI of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!
My MINI Service experience
Kind attention by Miss Paloma... good service and fast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ramon, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, MINI of The Woodlands
Purchased daughter vehicle for college, the turned around
Purchased daughter vehicle for college, the turned around and purchased my vehicle the same day, great experience, but just disappointed in buying a door part for my car and taking it back to be taken care of, to find out the labor cost with my own part is high. So wasn't pleased with that. but overall , they made purchasing 2 new cars a great experience for my family , when the time was right. Thank you Mr. Gomez and Tanner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Love, we're happy you found our staff to be so supportive during your experience here at MINI of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!
Used car purchase.
Nathan was outstanding in helping with my purchase. I would highly recommend this dealership to anyone looking to purchase a car. You need a car they will find the right one for you! Thank you again Nathan for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ernie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of MINI of The Woodlands and we hope to be of service again in the future. Take care.
The people are very nice.
The people are very nice. I was not happy with the part that was not covered. They said i spilled something on it so it was not covered under warranty. I did not spill something on it.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (936) 344-1258 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Mini of Woodlands
I?ve been taking my car here for service for the last two years. Not only is the quality of service good but they go the extra mile. Last year I was in Dallas and had a car issue. I called this dealership to get a copy of previous service record so I could get a repair covered under warranty. Not only did they send to me with in 10 minutes, they also called me to ensure I had received and also called the dealership in Dallas. It?s the reason I keep coming back. Truly exceptional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Suzanne, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Wonderful Service
Friendly and professional service..never had an issue.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!