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MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

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Mini of the Woodlands- car buying experience

Excellent services from Sales advisor and Finance department. All very accessible to answer any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Amanda has been the best server person I have dealt with...

Amanda has been the best server person I have dealt with since purchasing our mini

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Drive safe, and we'll see you on the road.

Service

Service appointment was professional, on-time, and completed within time-frame described. Always nice to get a quick wash and vacuum during the visit as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Wyatt, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Biannual service appt

Excellent service as always. Been using this location for 4 or 5 years now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Felicia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Mini of the Woodlands

Good service and information provided about keeping my Mini running far into the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Annabelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Good service car cleaned and manager provided information...

Good service car cleaned and manager provided information about steps to take into the future to keep my Mini going for many more miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The folks at MINI of the Woodlands are genuine good...

The folks at MINI of the Woodlands are genuine good people. I never feel rushed. I recently had my 2021 MINI Cooper S 4-Dr hard top in for his scheduled service check. After the work is complete, he’s polished, vacuumed, and ready for more fun driving. Thank you MINI of the Woodland’s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sydney was super helpful in getting me the car i wanted...

Sydney was super helpful in getting me the car i wanted quickly. Danny was very good and didn't force me to get the protection plans I didn't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is our second Mini. The experience with James Fife...

This is our second Mini. The experience with James Fife and Danny was terrific. The definition of customer service. Many service and protection options but no pressure to choose or opt out. The car was completely setup and customized to our driving and preference needs. One downside was purchasing with a single bank source (check) was not possible. The dealership owner required multiple payment methods that was awkward. We had to use two debit cards, a credit card and one bank check. I’m not sure the reasoning behind this but it would have been a much better experience to be informed well in advance of this caveat. No reflection on the great buying experience by James and Danny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Peter, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

the rating is for Mark Wheeler with the service...

the rating is for Mark Wheeler with the service department. He took care of me and addressed all my concerns after having a bad experience. thank you also to Amanda who was courteous and helped us when we picked up our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!