Reviews
Great car buying experience. I would recommend this...
Great car buying experience. I would recommend this dealership to a friend. Brain Lowden was amazing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks so much for the warm recommendation of the team here at MINI of The Woodlands. Drive safe, and we'll see you on the road.
Great customer service the service advisor Francis is...
Great customer service the service advisor Francis is very nice and helpful. I only take my mini clubman to the Woodlands location very speedy service Dept.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I was given excellent service and this was possibly the...
I was given excellent service and this was possibly the shortest time I’ve ever experienced buying a vehicle. Carvana is the only faster option in my opinion. The finance manager as well as my sales lady were on point helping us out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Thought the service prices were a little high. After...
Thought the service prices were a little high. After going to a local mechanic, I decided it was worth it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Have done business with Mini of The Woodlands since...
Have done business with Mini of The Woodlands since purchasing my first Clubman back in 2010. First time to have my 2020 Clubman in for its first service. Frannie was very helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Have done business with Mini of The Woodlands since purchasing my first Clubman back in 2010. First time to have my 2020 Clubman in for its first service. Frannie was very helpful and friendly.
Awesome dealership. Nice employees and fast, dependable...
Awesome dealership. Nice employees and fast, dependable service. The staff were very helpful in explaining the service done and were very understanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.
Franny is a knowledgeable and meticulous service advisor....
Franny is a knowledgeable and meticulous service advisor. She is an excellent employee for Mini of The Woodlands and I will continue to bring my vehicle there based on her customer service. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Terry Luv was excellent and the finance staff did a great...
Terry Luv was excellent and the finance staff did a great job. Good team means they have good leadership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Headache selling them my car
Sold them a vehicle 31 days ago, they mailed the payoff to the wrong bank. They refuse to mail a new check to the correct bank until the funds are received back from the wrong bank. Suggesting to me that I should make another payment so it doesn’t hurt my credit. All of which is not my fault, yet they want me to jump through hoops because of their mistake.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (936) 344-1258 to discuss what we can do to help.
Sold them a vehicle 31 days ago, they mailed the payoff...
Sold them a vehicle 31 days ago, they mailed the payoff to the wrong bank. They refuse to mail a new check to the correct bank until the funds are received back from the wrong bank. Suggesting to me that I should make another payment so it doesn’t hurt my credit. All of which is not my fault, yet they want me to jump through hoops because of their mistake.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (936) 344-1258 to discuss what we can do to help.