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MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

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Mini of the Woodlanda

Absolutely excellent customer care provided by Wil.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great Service Two Time Mini Owner

Sales experience was tops! We took most of the day reviewing options, test driving and did not feel rushed or pressured.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Great Experience on a Used Car

Awesome experience with Dustin in Sales and Khalid in Finance. Easy, painless, no pressure. Easiest car purchase we ever had. In addition, we had a few issue afterwards since we viewed the car after hours. Justin stood by his sale and didn't hassle us. We'll definitely consider them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of The Woodlands! We hope to be of service to you again in the future. Best wishes, MINI of The Woodlands

Dealership Service - MINI of The Woodlands

Will was very attentive to my needs and my car maintenance. Chris was knowledgeable and guiding to best decisions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marcia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need help, just give us a call. Happy motoring!

Service

They were able to get me in the same day I called and the service was completed in a shorter timeframe than quoted. The employees were professional and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rhonda, we're pleased to hear everything was completed and to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

4 door mini service

Overall great service, without issues and back home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rita, thank you so much for your positive comments about MINI of The Woodlands! If you ever need help, just give us a call. Happy motoring!

nomadrr52@yahoo.com

Awesome service an d people. Always get great service everytime I go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Russell, your comments keep us motivated and working hard for all our guests! If you ever need more help, our team is available to talk -- safe travels!

New Team at Mini of The Woodlands

I took my Mini in for 1st Service. Found out that a new ownership group has taken over. They are excellent. My service guy, Nolan took care of me from the start. He introduced me to Sales, Brian and the Manager. Asked about some of the features I was not familiar with in my Mini, and Brian said, ?How about I give you the new car introduction.? He took all the time I wanted and showed me capabilities of this neat little car! Just a great new dealership team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

Mini Service Check on Brakes

Excellent facility and service associate Nolan. Easy to check in and answers to questions about the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Randalyn, we're happy you found our staff to be so supportive during your experience here at MINI of The Woodlands. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Mini of the Woodlands, Houston, Texas

Enjoyed buying my new Mini thanks to Vanessa and Manuel very helpful finding my new Car. Highly Recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, and thank you so much for the recommendation! If you have any further questions, please give us a call. We're always happy to help!