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Gateway Ford, Inc.

(154 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (985) 467-4056 (985) 467-4056
Used (985) 467-4438 (985) 467-4438
Service (985) 467-4228 (985) 467-4228

Reviews

(154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Ford, Inc. from DealerRater.

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Service

Great dealership, good people to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

2015 Stang

Service experience was always top notch. The mechanics, the office personnel and the sales personnel all make me feel like family. It's all good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robert, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Gateway Ford In Ponchatoula, LA

Ponchatooula, LA is a great little town and Gateway Ford reflects these values. Good friendly sales staff and service staff you can speak to. I have always been treated well by Gateway and will shop them first when it comes time to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Love our Transit Connect

Bought a new Transit Connect and it was truly a no hassle purchase. We walked in and in roughly an hour, we drove off in our new Connect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steve, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

Service

Waited in dealership while the oil change was done. Great price and quick service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Abner, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

New car owner

Nice company to do business with. Sales people were friendly and patient with me. Will definitely consider doing business with them again when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gateway ford made purchase of my F 350 very pleasant....

Gateway ford made purchase of my F 350 very pleasant. Ordering and closing the deal went very smooth. I have purchased many ford products in the past, and this dealership has been the best. I would highly recommend Gateway Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Excellent customer service from the salesman to the finance person. Easy. No pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Ford Edge

Danny our sales man was very knowledgeable and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandra, thank you for leaving such a great review and high star rating. We hope you continue to choose Gateway Ford Inc for all your vehicle needs. Take care!

Groundskeeper

Professional and friendly service ! Services were done in a timely manner !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glenn, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!