Reviews
Service
Waited in dealership while the oil change was done. Great price and quick service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Abner, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
New car owner
Nice company to do business with. Sales people were friendly and patient with me. Will definitely consider doing business with them again when the time comes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gateway ford made purchase of my F 350 very pleasant....
Gateway ford made purchase of my F 350 very pleasant. Ordering and closing the deal went very smooth. I have purchased many ford products in the past, and this dealership has been the best. I would highly recommend Gateway Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Excellent customer service from the salesman to the finance person. Easy. No pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Ford Edge
Danny our sales man was very knowledgeable and very helpful
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandra, thank you for leaving such a great review and high star rating. We hope you continue to choose Gateway Ford Inc for all your vehicle needs. Take care!
Groundskeeper
Professional and friendly service ! Services were done in a timely manner !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glenn, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!
Poor service and communication
Made an appointment well in advance. Called twice ahead of appointment to confirm it was scheduled properly and that everything could be done the same day. Was told it would take 1-2 hours for the visit. Dropped the car off at 7:30 am. Never heard anything back. Started calling to check on car at about 1pm. Got placed on hold and went in circles; no-one in service ever answered. Ended up calling about 6 times before I got anyone in service, and then had to leave a message. When I finally spoke to tech he told me the machine they needed is "broken". I explained that I live an hour away and had confirmed several times for todays appt. He asked if I couldn't just leave the car there tonight. I said no, I live an hour away. And as an added insult, this conversation happened late enough in day that the shuttle is no longer available (which I told them I would need), so I will have to Uber there to pick up car. Very frustrated and won't be coming back here for service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Maxbfishin
Quick and though, priced right with explanation of repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jan, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Gateway Ford Ponchatoula
Really good deals and friendly staff. Salesman was fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jennifer, your satisfaction means a lot to us, and we truly appreciate you choosing Gateway Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
New car
Great , excellent experience and I got an exceptional deal on my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase