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Gateway Ford, Inc.

(150 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (985) 467-4056 (985) 467-4056
Used (985) 467-4438 (985) 467-4438
Service (985) 467-4228 (985) 467-4228

Reviews

(150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Ford, Inc. from DealerRater.

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Javier Chicas

Best dealership!! I am completely satisfied. They have been incredibly helpful throughout the purchase and trade process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Javier, thank you so much for your positive comments about Gateway Ford Inc! If you have any further questions, please give us a call. We're always happy to help!

F150 oil change

Gateway Ford did a great job. I will have my vehicle serviced there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Best oil change experience ever. Richard, at the service...

Best oil change experience ever. Richard, at the service desk took my 2018 Mustang GT in immediately and returned the car, ready to go in less than one hour!! I keep my engine compartment very clean. The mechanic left no signs he was under the hood. No drips, smears or oil anywhere but where it belongs, in the crankcase. But wait, there's more! The cost of this service was beyond fair. The fee was far below any other shop in the area. Gateway Ford in Ponchatoula now has another customer for life? Thanks Gateway!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The ideal dealership

I think of Gateway Ford as a dealership every car buyer should have the opportunity to experience. 5 years ago I purchased my 6th Ford from Gateway Ford and over the many years their commitment to satisfaction has not changed. I recently received a recall and made an appointment. Upon arriving at the dealership not only did they remember me from the original purchase but every employee encountered at Gateway Ford was friendly, courteous, helpful and quick with an answer. Just great people with a great product. I've sent family and friends to Gateway Ford and all tell me that their experiences were the same. This dealership is a breath of fresh air for a car buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

GATEWAY FORD PONCHATOULA LA

Purchased from GATEWAY FORD from 1983 to present. Good people great deals. Service department top notch, new waiting room for quick servicing of you vehicle. Recommend dealership for service and sales. THANKS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Gateway Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

FX4 F250 Super Duty

Found the truck I was looking for. ?Rock? my salesman was easy going, helpful as he could be and no pressure. Martin ,handled paperwork /finance, shopped and found me a great rate and had it all done in short order with a personal touch. Impressed with the fact that Mr Greg the owner was in house looking over business himself on a Saturday. Top notch crew from top to bottom. Small dealership with a home town family feel. Glad I found them and recommend them to anyone looking for a personal no hype, no pressure , fair deal !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

Great dealership, good people to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

2015 Stang

Service experience was always top notch. The mechanics, the office personnel and the sales personnel all make me feel like family. It's all good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robert, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Gateway Ford In Ponchatoula, LA

Ponchatooula, LA is a great little town and Gateway Ford reflects these values. Good friendly sales staff and service staff you can speak to. I have always been treated well by Gateway and will shop them first when it comes time to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Love our Transit Connect

Bought a new Transit Connect and it was truly a no hassle purchase. We walked in and in roughly an hour, we drove off in our new Connect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steve, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!