Reviews
Awesome!
I could not imagine a better group of people or facility! Fast and efficient! I will definitely be recommending this place to my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer Service
Regina was awesome. Makes the whole experience painless and took the time to explain everything and called to give updates. Was there to escort me to my vehicle and even opened my door. JUST AWESOME....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall good Experience just a long wait to get my car...
Overall good Experience just a long wait to get my car back other than that the staff was 100% in helping me with my questions and concerns
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Rocky Barnes | Service Manager
Jason was very friendly helpful and informative.Answered...
Jason was very friendly helpful and informative. Answered all my questions about the oil change on my truck. Only downside was waiting 3 hours for an oil change. Maybe need more techs?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jason assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Rocky Barnes | Service Manager
The new car ports that are being put up in the parking...
The new car ports that are being put up in the parking lot is very nice. Emily was very professional and helped me get my service and recall taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We are happy to hear about your positive experience at All American Chrysler Jeep Dodge of Odessa, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Rocky Barnes | Service Manager
They were very respectful and I did not have to wait long...
They were very respectful and I did not have to wait long for them to do their job they brought my truck to last time I had to go to the back to get my truck thank you for your service even the little things makes you feel special
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At All American Chrysler Jeep Dodge of Odessa, we value our customers and we look forward to seeing you on your next visit. Sincerely, Rocky Barnes | Service Manager
Very good job done fast and efficient very knowledgeable...
Very good job done fast and efficient very knowledgeable girl keep up the good work explain everything well and after finished she looked for me very good job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Rocky Barnes | Service Manager
2nd car in 1 month
I was so pleased with the first purchase, I came bavk for a second.Samuel Armour Jr. was ecxellent, knowledgeable and courteous.Highly rcommend him and this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next vehicle. It's fantastic to know Samuel helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, James Taylor | General Sales Manager
Everything things was great and the service was...
Everything things was great and the service was excellent. I think the the time was a little faster. I had time to look at new pickups.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Rocky Barnes | Service Manager
Norma was great, but the wait time again was frustrating....
Norma was great, but the wait time again was frustrating. Not once have I come for a simple look change and waited less than two hours. This time it was three. The only reason I keep coming is because of the oil change for life I purchased, otherwise I wouldn’t be wasting half my Saturday mornings here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair