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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Prompt service, great customer service. Dropped my car...

Prompt service, great customer service. Dropped my car off and it was ready within an hour. Emily pulled my car to the front for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the feedback! We are happy to hear about your positive experience at All American Chrysler Jeep Dodge of Odessa, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Rocky Barnes | Service Manager

They are always happy to help out with anything you need...

They are always happy to help out with anything you need for your vehicle no matter if it's just a flat to major repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We are happy to hear about your positive experience at All American Chrysler Jeep Dodge of Odessa, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Rocky Barnes | Service Manager

I enjoyed the experience, I was took care of and they...

I enjoyed the experience, I was took care of and they were fast. I will be going back. I will also be recommending y’all to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Rocky Barnes | Service Manager

Emily is always such a pleasure to work with. She is...

Emily is always such a pleasure to work with. She is always courteous and professional. She always greets us with a smile and follows up afterwards to make sure our needs were taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Taylor | General Sales Manager

HAPPY WITH OUR SERVICE

QUICK OILCHANGE SERVICE, SMILING SPECIALIST CAME OUT TO OUR TRUCK, DIDN'T EVEN HAVE TO LEAVE OUR TRUCK, AND WITHIN THE HOUR WE WERE CALLED TO COME PICK IT UP BECAUSE IT WAS READY EVEN WITH IT BEING LATE IN THE DAY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Rocky Barnes | Service Manager

Good customer service attention good and quickly on...

Good customer service attention good and quickly on service dep good service with sales man joshep I really recommend to the people we know about all america dodge dealers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, James Taylor | General Sales Manager

Great customer service skills they were fast and accurate...

Great customer service skills they were fast and accurate with the diagnosis x x x x x x x x x x x x x

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We are happy to hear about your positive experience at All American Chrysler Jeep Dodge of Odessa, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Rocky Barnes | Service Manager

Overall, we were completely satisfied with the service...

Overall, we were completely satisfied with the service from all the staff at All American Chrysler, Dodge and Jeep. Even when we noticed there were no floor mats, we called the dealership and they quickly resolved our issue and gave us the mats.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Christopher Low | General Manager

Great customer service they worked Very hard to get me...

Great customer service they worked Very hard to get me into my dream car!! Highly recommend! Thank you so much! I appreciate y’all!! I love my Jeep Grand Cherokee!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The service team is very good. Unfortunately, they allow...

The service team is very good. Unfortunately, they allow little things to fall through the cracks. To be specific I had to return the same day, because during my maintenance someone managed to strip my oil pan drain plug, which caused my truck to leak oil quite significantly. Had it not been for the tire shop I was at noticing it, I would have driven home 30+ miles away with the leak. Upon returning to All American CJD, they were quick to get my truck back in the shop and intentify the problem, and repair it in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.