Reviews
Quick service, Emily was very helpful and attentive to...
Quick service, Emily was very helpful and attentive to what I needed done. Would definitely go back and recommend the service department. She also made sure I had a ride home, and was quick to get back to me on my cars issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The lady that hel me was very courteous, she knows...
The lady that hel me was very courteous, she knows exactly how to treat a customer, she stayed on top of the service and kept me informed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service except when they change my cabin filter my...
Great service except when they change my cabin filter my glove box is always messed up I have to fix it every time but overall I’m satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service everyone was extremely helpful, I’m...
Very good service everyone was extremely helpful, I’m happy I bought my vehicle from them. My salesman was helpful and is very much appreciated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
always professional
I take my vehicle here because I can trust the people who work here, they try so hard for the best customer service experience for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
VERY PROFESSIONAL
they were very nice and took care of me and my car. Even offered a ride to where i needed to go after dropping my car off.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is a complete joke!!! They should change...
This dealership is a complete joke!!! They should change their name to the customer “don’t care” center. Truth be told the technicians are terrible and management is even worse. I feel DEFEATED and USED whenever I walk out of that place. My transmission was running hot and needed to be replaced so under warranty they replaced it. Since then I have been stranded on the side of the road twice. Im tired of paying for a vehicle I can’t drive. The service provided to me from their issued case worker was laughable if that. I won’t ever do business with this shady company again. A week later that truck is in the same spot the tow truck took us to collecting dust.. after all of this how can I have confidence that the truck is safe for my family to ride in it ?!?!?!?
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Friendly people! Great Service! I'm a satisfied customer....
Friendly people! Great Service! I'm a satisfied customer. It's the place to go to buy a new vehicle. They have a great variety of vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They treat you like a person and not just a number....
They treat you like a person and not just a number. Restored my faith in humanity and the word "service". Highly recommend this dealership if you want to be treated right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review! Please let us know if you need anything in the future!
Dodge Truck in Service since 1.2.20
My Dodge Truck has been in the service 1.31.20 to 2.20.20 they have lied and It still has NOT been fixed.... I was to get email today Norma said and I did not.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Larry D. Smith, Please feel free to reach out so that I can help get your truck taken care of. I look forward to hearing from you soon. Thank you, Chris Low General Manager All American CJDR of Odessa clow@lithia.com
