Reviews
$780.00 for labor on a part that took half an hour to...
$780.00 for labor on a part that took half an hour to install and very little effort isn’t necessary. Will not recommend. Going to spread the word about this dealership and will not be doing business here in the future.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi cobra1308, I am sorry that you feel like we were over priced. We try to use the correct data on repairs to make sure that we are competitive. I would like to hear more about this instance. Please feel free to reach out to discuss. Thank you, Chris Low General Manager All American CJDR of Odessa clow@lithia.com
I took my Jeep to have an oil change on Friday morning,...
I took my Jeep to have an oil change on Friday morning, 2/14/2020. They took my vehicle in promptly. During servicing, I was updated on the progress until completion. Very satisfied with the service rendered.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have taken the vehicle twice and all we get is the run...
We have taken the vehicle twice and all we get is the run around about ordering parts. 2 moths later and nothing has been fixed. Very disappointed
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi yunivaruben2, I am sorry to hear that you have had a bad experience. Please feel free to reach out so we can discuss. Thank you, Chris Low General Manager All American CJDR of Odessa clow@lithia.com
I really like all American Dodge the people are friendly...
I really like all American Dodge the people are friendly very professional and both department service and new and used cars I'm always treated with the utmost respect they get my vehicle in and out quickly service people at great great attitude
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good place for service nice people The weight ain't that...
Good place for service nice people The weight ain't that long? For service The dealership has good cars. I like all the cars they have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Service @ All American CJD
First oil change with ALL American CJD. All went well. The dealership got me in and out. I also scheduled some maintenance work and it got completed with no issues the next day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing experience great help .Terrance Steele was...
Amazing experience great help .Terrance Steele was amazing asked all the right questions and we got exactly what we asked down to the color matching of the Durango we will be back. For my new truck for sure and will strongly recommend to anyone to come here
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Joseph was a great experience. He made the...
Working with Joseph was a great experience. He made the whole process so simple he was able to secure me an amazing deal! I love our new 2019 charger!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not bad...just disappointed when the car showed up and it...
Not bad...just disappointed when the car showed up and it wasn’t cleaned. The trunk was full of junk from the previous owner. They just seemed a little unorganized
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Ram Mega Cab 2500
Samuel was great with the deal on trading my two Ram trucks in and aided in cancelling the extended warranty I didn't want with finance man, Joe. He also found person to ride to my home to bring back 2nd trade. Great sales man. He pushed getting hitch, bumper, and running boards on truck and also detail of truck. Sam setup my phone to Bluetooth also.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
