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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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$780.00 for labor on a part that took half an hour to...

$780.00 for labor on a part that took half an hour to install and very little effort isn’t necessary. Will not recommend. Going to spread the word about this dealership and will not be doing business here in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi cobra1308, I am sorry that you feel like we were over priced. We try to use the correct data on repairs to make sure that we are competitive. I would like to hear more about this instance. Please feel free to reach out to discuss. Thank you, Chris Low General Manager All American CJDR of Odessa clow@lithia.com

I took my Jeep to have an oil change on Friday morning,...

I took my Jeep to have an oil change on Friday morning, 2/14/2020. They took my vehicle in promptly. During servicing, I was updated on the progress until completion. Very satisfied with the service rendered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We have taken the vehicle twice and all we get is the run...

We have taken the vehicle twice and all we get is the run around about ordering parts. 2 moths later and nothing has been fixed. Very disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi yunivaruben2, I am sorry to hear that you have had a bad experience. Please feel free to reach out so we can discuss. Thank you, Chris Low General Manager All American CJDR of Odessa clow@lithia.com

I really like all American Dodge the people are friendly...

I really like all American Dodge the people are friendly very professional and both department service and new and used cars I'm always treated with the utmost respect they get my vehicle in and out quickly service people at great great attitude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good place for service nice people The weight ain't that...

Good place for service nice people The weight ain't that long? For service The dealership has good cars. I like all the cars they have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good Service @ All American CJD

First oil change with ALL American CJD. All went well. The dealership got me in and out. I also scheduled some maintenance work and it got completed with no issues the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing experience great help .Terrance Steele was...

Amazing experience great help .Terrance Steele was amazing asked all the right questions and we got exactly what we asked down to the color matching of the Durango we will be back. For my new truck for sure and will strongly recommend to anyone to come here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Working with Joseph was a great experience. He made the...

Working with Joseph was a great experience. He made the whole process so simple he was able to secure me an amazing deal! I love our new 2019 charger!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not bad...just disappointed when the car showed up and it...

Not bad...just disappointed when the car showed up and it wasn’t cleaned. The trunk was full of junk from the previous owner. They just seemed a little unorganized

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ram Mega Cab 2500

Samuel was great with the deal on trading my two Ram trucks in and aided in cancelling the extended warranty I didn't want with finance man, Joe. He also found person to ride to my home to bring back 2nd trade. Great sales man. He pushed getting hitch, bumper, and running boards on truck and also detail of truck. Sam setup my phone to Bluetooth also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.