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Tyler Ford

(764 reviews)
Visit Tyler Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
New (903) 497-3063 (903) 497-3063
Used (903) 484-1042 (903) 484-1042
Service (903) 638-2306 (903) 638-2306

Reviews

(764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tyler Ford from DealerRater.

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Mrs. Joan Schrader

It was extremely irriatating to have a need for a repair on a brand new vehicle but once the touch screen was fixed it has been working just fine. Thanks Joan Schrader

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joan, I am glad to hear that the problem was fixed and thank you again for your repeat business. Paul Lusk Internet Sales Manager 903-525-0103

Great Job everyone!!!!!!!!!

Everyone was very nice and did their best to get me back on the road within the hour. Great job!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, Thank you for taking the time to give us a review. Paul Lusk Internet Sales Manager 903-525-0103

Love Dealing with Tyler Ford

Since 2010, we have bought two F150's and a Flex from Tyler Ford. James Shower is an excellent sales rep, along with the rest of their sales, finance, and service departments. We do all of our car business with them, and have recommended to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

SherryL, Thank you for making the trip from Canton and we appreciate your business. Paul Lusk Internet Sales Manager 903-525-0103

Great Shopping Experience

Josh Minick and the Tyler Ford team worked closely with me to identify the right truck at the right price. I highly recommend the experience of buying a vehicle from Josh at Tyler Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Byron, Thank you for your business and we are glad you enjoyed your buying experience. Paul Lusk Internet Sales Manager 903-525-0103

2012 Ford Escape

.My sixth purchase since 2007. Josh Minick is a true customer sales professional.He is definitely my friend in the car business; does not desert you after he sale. Process is quick and and stress free. Outstanding service department; thanks KayDee and Chris. A lot of Ford dealerships within a one hundred mile radius, Need I say more about why I am a loyal customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, Thank you for your repeat business with Josh and our service department. Paul Lusk Internet Sales Manager 903-525-0103

My dream car!

The Tyler Ford dealership was a wonderful experience for me! Mr. Lusk was very helpful in getting me in my dream car! Even with glitches in my credit I was able to get my dream car! I am not disappointed in any way! We test drove the car. He was very educated in everything about the vehicle. I thought I knew the car, but he was telling me things about it that I did not know it did! On initial contact with Mr. Lusk online he continued to communicate to help me find my car. The helped me to get a low interest rate also!!!! Thanks Tyler Ford! Ford Flex forever!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

BThompson, Thanks for taking the time to give us a review and I am glad to hear you are enjoying the Flex. Paul Lusk Internet Sales Manager 903-525-0103

The best is the best!

Took my F250 in for the first oil change. Swift, done right and took far less time than I had counted on. Will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tennarktex, Thanks for taking the time to give us a review and congrats on the new F250. Paul Lusk Internet Sales Manager 903-525-0103

Battery changed through warranty.

Awesome customer service and very helpful! I have nothing negative to say about Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Leslye, Thank you for using our service department and taking the time to give us a review. Paul Lusk Internet Sales Manager 903-525-0103

2014 Ford truck

Thank you Paul for your excellent customer service. Its always a pleasure doing business with Tyler Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, Thank you for making the trip to Tyler and we appreciate your business. Paul Lusk Internet Sales Manager 903-525-0103

Purchased a 2014 Ford Fusion

The staff at Tyler Ford was excellent and the process was so easy and stress free that we were able to drive off the lot in a brand new 2014 Fusion within no time. Great people, great cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, We really appreciate your business and please keep us in mind for all of your service needs. Paul Lusk Internet Sales Manager 903-525-0103