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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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I have purchased at RHChevy for many many years. Les...

I have purchased at RHChevy for many many years. Les Rogers is my man. Always up on technology and product. I am looking for a slightly used truck again. Les says he can find exactly what I'm looking for, but it might take awhile what with our present economy. I can always count on Les. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Localyocal! We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service. Les is truly a professional and we are lucky to have him!! Thank you for your recommendation and taking time to leave us this review. See you next time!

Fast , friendly , great price and all around great...

Fast , friendly , great price and all around great experience . No pressure , awesome truck and great follow up . Great job ! 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you TP for highlighting one of our stellar employees, Alan. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Charleston! Congratulations on your new truck! Have a wonderful day!!

I have been a loyal customer since 1998, have never had a...

I have been a loyal customer since 1998, have never had a issue that didn’t get resolved. Our most recent deal was awesome and so was the service Bob Atkinson and our Finance guy where great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Desbospearl14, we are so happy to read such a great review about Bob and Rick Hendrick Chevrolet Charleston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Congratulations! Enjoy your new vehicle and the weekend!!

David B was absolutely outstanding in his customer...

David B was absolutely outstanding in his customer service and knowledge of the vehicle and the whole process. He was just the perfect salesman , never pushy , worked with all my changes and wants. Couldn’t have asked for a better salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Sarah. We really appreciate you taking the time out to share your experience with us—and we agree, David is truly a gem to have on our team! We count ourselves lucky for customers like you and teammates like him. We look forward to working with you again in the future! Congratulations and best wishes, Rick Hendrick Chevrolet Charleston.

I got on the wait list for a 2021 Corvette in August...

I got on the wait list for a 2021 Corvette in August 2020. My number came up and an order was placed in March 2021. My beautiful red Corvette was delivered in July 2021. Easy peasy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Oldyellerz33, we so glad we could share in your excitement when you picked up your Corvette! It never gets old participating in the experience of a dream car delivery!! Please don't hesitate to reach out to us if there's anything we can do! Congratulations! Best wishes for many happy & safe miles ahead!!

Couldn't be more completely satisfied with the customer...

Couldn't be more completely satisfied with the customer service received from sales consultant Les Rogers and service manager Pat Etheridge. Their years of experience and vast knowledge made the buying experience a pleasure. I would definitely recommend using these experts for you car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Mr. Jackson, we're happy to hear you have had such positive experiences with Les and Pat! We sincerely value your business and look forward to your next visit! Thank you for taking time to leave this awesome review!!

It was the most pleasant car buying experience we’ve ever...

It was the most pleasant car buying experience we’ve ever had. Alan, Alex, Tony and Seth were great to work with. Everything, from ordering our car to receiving it (8 days early) went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jogibby, thank you so much for the positive review and recommendation to our team members! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Congratulations on your new vehicle!!

Another car bought from the Hendrick's Family. I...

Another car bought from the Hendrick's Family. I appreciate all the patience that Don, Curtis, and Jason had with me during this buying process. For those of you that haven't bought a car during COVID-19 then you don't understand how tough and hard it is with getting something delivered to the dealership. If you're looking for a vehicle then chat with Don Demuth for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi ccarter, thank you for your awesome review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet! We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Thank you again for leaving us this response! Congratulations!!

Don is easily the best salesperson we have ever dealt...

Don is easily the best salesperson we have ever dealt with. He is very knowledgeable, courteous and honest. We couldn't have had a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Jbkowalski, we're glad you had such a wonderful experience with Don and the team! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

I have been wanting a full-size SUV for years and was...

I have been wanting a full-size SUV for years and was beginning to think it wasn’t in the cards for me. Jason more than made me feel like I deserved it after telling him this was my first vehicle I had purchased in years. The process was seamless and I drove off in my dream vehicle. I couldn’t have asked for anything better from Jason or the team at Rick Hendricks Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Shanwalls08. We really appreciate you taking the time out to share your experience with us—and we agree, Jason is truly a gem to have on our team! We count ourselves lucky for customers like you and team members like him. We look forward to working with you again in the future! Best wishes for many happy miles ahead!!