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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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My experience with Bubba was seamless and actually...

My experience with Bubba was seamless and actually enjoyable . Very knowledgeable sales team and very helpful in securing me the car that I'd hoped to obtain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction. Thank you for taking the time to leave us this review and awesome compliment to Bubba! Congratulations! We hope you have a great day!

My experience with David at Rick Hendrick Chevrolet was...

My experience with David at Rick Hendrick Chevrolet was awesome! The whole team was great - from sales, to management, to finance - I have no complaints. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jlo, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your awesome recommendation to David and the team and for choosing Rick Hendrick Chevrolet. If you have any questions, please give us a call or stop by. We're always happy to help! Have a great day!

AWESOME PLACE! BOB, DON AND TJ ARE GREAT! GOT A 2020...

AWESOME PLACE! BOB, DON AND TJ ARE GREAT! GOT A 2020 3500 SILVERADO GREAT PRICE! ALL THE STAFF ARE SO FREINDLY AND THEY REALLY CARE ABOUT YOU. I HAVE PURCHASED 7 NEW VEHICLES FROM HENDRICKS AND ALL HAVE BEEN GREAT! LOVE THIS PLACE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Bostick4077, thanks for your praise and kind comments about our team. We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because you deserve the very best. Thank you for choosing Rick Hendrick Chevrolet! We're always happy to help! Have a wonderful evening!

MR Don is great! Very professional and helped me through...

MR Don is great! Very professional and helped me through the entire buying process. Now I’m a proud owner of a 2019 Malibu

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Malibu ,Anderson54, and thank you for sharing your positive experience! We appreciate you business and this wonderful compliment & recommendation to Don. Best wishes for many happy and safe miles ahead! Thank you again, and have a fantastic day!

This dealership is awesome my sales Rep Mr. Reece was...

This dealership is awesome my sales Rep Mr. Reece was excellent he answered all my questions and was very honest about the facts and very helpful his product knowledge was exceptional. This is my third time here as a repeat buyer and that says a lot about the service I'm getting here the people are very and friendly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi TC, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Dakoda here at Rick Hendrick Chevrolet Charleston. Please don't hesitate to reach out if there's anything we can do for you. Have a great evening!

Jazz was excellent! Very knowledgeable, proficient, and...

Jazz was excellent! Very knowledgeable, proficient, and all around nice guy! Thank you again for making our purchase go smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow, it's experiences like yours that really keep us motivated! Thank you for taking the time to share your recent visit details. We appreciate the feedback, and compliment to Jazz! He is a wonderful part of our team and we are lucky to have him! Thank you again for your high star rating and recommendation. If there's anything further we can do for you, we are happy to help! Have a great day!

If it weren't for Bob Adkison I still would not have my...

If it weren't for Bob Adkison I still would not have my vehicle!!! The car was deader than a doornail!! I was told I couldn't get in until July 5th but Bob got me in right away!! Thank you to Bob, Wayne Goss, and Dana Bostick for taking care of me!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Skp0518, we're happy to hear you had such a positive experience with our team! We are happy to pass along your comments to Bob, Wayne and Dana! Thank you for your business and have a wonderful day!!

Great car buying experience! Jacqueline was wonderful to...

Great car buying experience! Jacqueline was wonderful to work with! She really made the experience fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dannyoc78, we're so glad that we were able to go above and beyond your expectations! Thank you for choosing Rick Hendrick Chevrolet! Your awesome comments about Jacqueline and recommendation is very much appreciated. Have a great day!

Jazz was awesome and would buy a car with him at Hendrick...

Jazz was awesome and would buy a car with him at Hendrick Chevy again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, your satisfaction is our top priority. We agree, Jazz is an awesome part of our team, thank you for highlighting him in your review! Please don't hesitate to reach out to us if there's anything we can do! We sincerely thank you for the positive review, and look forward to seeing you again!

Allan is amazing just bought my 4th car from him. He...

Allan is amazing just bought my 4th car from him. He alway does the most to help me get what want every time. I love this 2021 equinox!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jkirkland1461, we really appreciate your feedback! Thank you for your business it is very much appreciated, and we look forward to servicing your needs in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Enjoy your Equinox and have an awesome day!