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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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I was looking on cargurus and saw a used 2015 chevrolet...

I was looking on cargurus and saw a used 2015 chevrolet traverse that had everything I wanted. I contacted the dealer and they quickly responded to my inquiry. I made an appointment for the following day after work and then I was told who I needed to speak with when I got to dealership. That person was Bob Akison. Bob was great. The nicest sales person I have ever dealt with. I was pretty much satisfied with the transaction the only thing was that the finance guy did not go over interest rate with me and I did not realize it was so high. He was going through the electronic system pretty fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Rogersatwildgame, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Bob here at Rick Hendrick Chevrolet Charleston. Also, thank you for bringing your concern to our attention. We will address this immediately. Best wishes to you and many happy & safe miles ahead!

Great experience cant say enough good things about the...

Great experience cant say enough good things about the entire team they did it fast and smooth. No hassle and no haggle very happy with it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Palmreselec, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Came in with screw in tire . Purchase new tires

Dennis Davis help me . He was outstanding. Polite friendly. Explained everything well. Extremely professional. I was very impressed with his time he spent with me explaining what I needed and why. Showed me my old tires and explained to me the condition they were in. And gave me many options on new tires showed me tires and explained the difference in them. No sales pitch no pressure to buy the most expensive. And my question. Best experience I have ever had at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this wonderful review! We sincerely value your business and look forward to your next visit! Wish you a great day!

I found my 2018 Chevy Suburban online, Dale from Hendrick...

I found my 2018 Chevy Suburban online, Dale from Hendrick contacted me within minutes of my inquiry, this happened on Feb. 24th and on Feb. 27th I flew from Northwest Ohio to Charleston SC to pick-up my truck. The service I received was impeccable and I would buy another vehicle from Hendricks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Mr. Coleman, for taking the time to share your recent visit details with us. We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit! If there's anything further we can do for you, we are happy to help! Best wishes in your new vehicle!!

The lease on my 2018 Equinox was due to end in a few...

The lease on my 2018 Equinox was due to end in a few months and I was actually planning on buying it, until I spoke and worked with Bob Adkison on purchasing a 2021 Equinox. Bob was very friendly, knowledgeable, and made sure I got everything I wanted on the new Equinox. Since Rick Hendrick had none in stock with all the features I wanted, Bob searched and found one at another dealership for me. He had the Equinox picked up the next day, detailed, and had all-weather floor liners installed. The new Equinox was gassed up and ready for me to pick up within 2 days of first starting the purchase process. I would definitely work with Bob again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Ms. Bohle. We really appreciate you taking the time out to share your experience with us—and we agree, Bob is truly an asset & important part of our team! We count ourselves lucky for customers like you and him. Thank you again for your business it is very much appreciated, and I look forward to servicing your needs in the future. Hope you have a wonderful day!!

This was my second time purchasing a car from Rick...

This was my second time purchasing a car from Rick Hendrick Chevrolet and as always David Breiding got me right. He is definitely the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tierra, thank you for your kind review and for choosing Rick Hendrick Chevrolet Charleston for your second purchase! The fact that you mentioned David means a lot to us, he is truly a valued team member and we are grateful to have him! If you have any questions please don't hesitate to stop by or contact us. Thank you for your business! Have a wonderful day!

Great experience from start to finish Tyler James was...

Great experience from start to finish Tyler James was amazing to work with few hours after truck hit lot upgraded and detailed. Awesome! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hoppy2b, we are so pleased you enjoyed your visit with Tyler here at Rick Hendrick Chevrolet Charleston! We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Thank you for this high star rating and recommendation to Tyler! have a wonderful day!

This was my first time purchasing from Rick Hendrick...

This was my first time purchasing from Rick Hendrick Chevrolet. I’ve been to many other dealerships in the past and have dealt with many sales associates. My experience at Rick Hendrick Chevrolet was by far the best so far. Thanks to great communication, knowledge, and attitude from my salesman, Dale Rowland. Quick and painless!!! Thank you to all at Rick Hendrick Chevrolet!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mr. Hightower, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Charleston. We are grateful to you for your kind comments and recommendation to Dale, we are very proud to have him on our team! Thank you again for choosing us for your new purchase. Best wishes for many happy & safe miles ahead!!

I bought a 2021 Tahoe from David Breiding at Rick...

I bought a 2021 Tahoe from David Breiding at Rick Hendrick Chevrolet Charleston and he couldn't have been a better salesperson to deal with. Even thought the vehicle was still in transit (was not yet at the dealership) he helped make sure it was the exact model I was looking for. Great communication and helped set up everything (On-Star, Apple CarPlay, etc.). Thank you again, David, I would recommend you to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Patrick, thank you for your kind review & recommendation to David; we are happy to pass along your comments to him & the team here at Rick Hendrick Chevrolet Charleston! We are always more than happy to assist you if anything comes up. Best wishes for many happy & safe miles in your new Tahoe! Have a great day!

Between my house and Rick Hendrick Chevrolet in...

Between my house and Rick Hendrick Chevrolet in Charleston, SC, there must be four, perhaps five Chevy dealers and I'd pass them all again to get the level of customer care received by David Breiding, sales associate, and Tony Holt, GSM. Their attention to my wants and needs was exceptional and extraordinary. With Chevy Tahoes in short supply, Tony made it a point to cast a wide net to find exactly what I wanted and he delivered. Speaking of delivery, the experience - the speed, friendliness, and attention to detail was more than what I could have asked. It's only been three days since picking up our car but I've sung their praise time and again and will continue to do so. THIS is how an operation is meant to be undertaken; this is why Rick Hendrick stores are so successful. Well done, team. Well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Dutch. We really appreciate you taking the time out to share your experience with us—and we agree, David & Tony are truly gems to have on our team! We count ourselves lucky for them and customers like you. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!