Bill Utter Ford

**5 Stars – Outstanding Car Buying Experience!** My wife and I recently purchased a 2021 Toyota Tundra, and I can confidently say this was one of the easiest and most pleasant vehicle purchases we've ever experienced. I've been buying vehicles since 1993, so I've had my fair share of dealership experiences, and this one truly stands out. From beginning to end, the entire process was smooth, straightforward, and professional. Our salesperson Kaleb Scott was outstanding—courteous, knowledgeable, attentive, and genuinely committed to making our purchase a positive experience. We never felt pressured or rushed, which made the experience even better. Bill Utter Ford provided excellent customer service, and the professionalism of everyone involved was greatly appreciated. It's refreshing to find a dealership that values its customers and makes the car-buying process this enjoyable. We couldn't be happier with our Toyota Tundra and the overall experience. **Five stars all around!** We highly recommend this dealership and our salesperson to anyone looking for an exceptional vehicle-buying experience. Thank you for making this purchase such a great one!

This has been the best car buying experience I have had. I had been through several competitors before I received the respect and information I needed to make a decision and get the deal done. Kaleb contacted me right out of the shoot and once I told him what I needed and what 5 Star was offering. He had no problem beating that price and that's even with the warranty and Ford custom mats. There was no attempted scam with F&I and they even worked with my schedule. The agents at 5Star should take notes from this young man on how to treat customers and get the job done without making it feel like a scam. Kaleb even picked me up so I could close out the sale as my wife was unavailable; now that's service. I am still extremely disappointed at the treatment I received at Grapevine Ford and 5Star but Bill Utter, through Kaleb, more than made up for it and my wife is overjoyed with her new Explorer. Kaleb is the reason Ford didn't lose a customer to Chevy as I was about fed up with the game. I know everyone needs to sell to make a buck but somewhere they lost the customer care aspect of the deal. We are buyers who do our research and when dealerships run afoul of basic decency it's an insult to my intelligence as a human being. But not with Bill Utter and Kaleb. I even got the extra skeleton discount! Bill Utter and Kaleb have earned my business in the future with this deal and I intend to follow through. This Explorer was an anniversary gift for my wife but the only problem is now the 2020 Escape I'm still driving needs to be upgraded, lol. I still have some minor details to attend to but I trust Kaleb and Bill Utter will more than take care of them. Thank you for making this experience simple, fast and more than fair, Kaleb. David Villafuerte

Phil Tysinger made my auto buying experience a dream. He was extremely knowledgeable about the expedition I purchased and made sure I left with everything I wanted and needed. HIGHLY RECOMMEND Phil and the Bill Utter crew!

Personally, I found Kaleb very helpful. I wouldn't have bought a car there without his help.

Very positive experience, we were in and out and it took no time at all to take care of paper work. Great help in the buying process and no miss no fuss kind of an experience

Phil Tysinger was AWESOME to work with. He was friendly and very professional. I was referred to him by a close friend and I now understand why. Phil listened to all my concerns, help me find a car within my price range and delivered on all his commitments. Couldn’t ask for a better sales person.

Phil has gotten me into more cars than I care to count. I know if there is a way Phil will find it.

Sales never responded to the inquiry I sent in on a new truck. Took my other Ford to the service center for recall work and had to deal with the most dishonest and untrustworthy people I have ever met. Tried to confiscate my car and lied about being able to do the repair. My suggestion is to avoid at all costs.

Had a great experience with Phill at Bill Utter! He was friendly, helpful, and made the whole process easy and stress-free. He answered all my questions and never made me feel pressured. I’m very happy with my 2026 Bronco Sport. Highly recommend Phill!

I would like to take a moment to recognize Phil Tysinger for his professionalism, dedication, and genuine commitment to his customers. I recently purchased a 2026 Ford F-150, which is the second truck I’ve had the pleasure of purchasing from Phil. I honestly can’t express how grateful I am to have a salesperson who is so honest, dedicated, and knowledgeable about what he does. Phil makes the entire vehicle-buying process easy, enjoyable, and even exciting. His passion for his customers and his love for what he does truly set him apart. Because of Phil, I’m a customer for life. Phil isn’t just Phil to me—he’s “Uncle Phil”, because he has become more like family. That says everything about the kind of person he is and the relationships he builds with his customers. I will always recommend Bill Utter Ford to my friends, coworkers, and family. If you’re looking for someone you can trust when purchasing a vehicle, I highly recommend Phil Tysinger. He’s truly one of the best!