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Bill Utter Ford

(4,402 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Great place to buy!

“ Dr”Phil was very helpful and professional. Did exactly what he said he would do. pleasure doing business there. Best price I found too. Would make the drive from Louisiana to purchase another one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

So grateful for the help and patience that “Dr Phil” had with us as we stressfully searched for a new family car! I was very anxious about going to a car dealership but he made the process seamless and stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Fusion Purchase

I purchased a new Ford Fusion with a Trade In. I received Excellent service, a Fair Price, and had a Great Experience. I Recommend Bill Utter Ford and will return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience!

I already knew what I wanted so when I told Dan he was on top of everything. And while the dealership didn't have the year I wanted, Dan showed me an older model but it had every bell and whistle that I didn't even know I wanted. From the time I test drove the car to when I drove off with paper work signed, I was taken care of and was treated exceptionally well. All of the staff were nothing short of friendly and professional. I highly recommend Dan Corthell (sales) and Bill Utter Ford. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A/C Rapair and Oil Change

Took my truck in for an A/C issue and oil change. Was told upfront that they were a little backed up so it may be a day or two to look at the vehicle. Once they diagnosed the issue, service advisor called to let me know and service was quickly completed. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thank you!

I was dreading buying a new car, We were not planning on buying a car. I told Adam what I was wanting, he found it, test drove it, signed papers. Easy! Thanks Adam!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly, personal service with no hard sell tactics.

I felt like I got the best price for my trade-in and my new car with very easy negotiations. I was able to test drive the new car before purchase until I was satisfied that it was the right decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They Rock!!!

The staff is very friendly and always puts costumers first! I will be always coming back to this dealership. Keep up the good work! One more purchase thanks to Doyle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New tires

We are so pleased with the service we get from Bill Utter Service. Eddie always gives us the 5 star treatment! He is the only service manager we will deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First Oil Change

This is the first time I have used the service center as I have had my vehicle only about 4 months. The service was fast and covered everything I requested. Friendly people - fast service - what's not to like!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.