Bill Utter Ford

I was pretty impressed with the level of courtesy I received at this dealership! I visited about a dozen of them but I kept coming back to this one because they were so informative and helpful! While the whole process of buying a car is rather long, this dealership more than made up for that in the detailed questions or concerns I had for buying a car! I would easily go back to them to buy my next car!

My service advisor Carrie went above and beyond the call of duty with working on my Ford Mustang issue on her day off from work. Not only did she get everything taken care of but kept me up to date with the service time and expected delivery of our vehicle. I have complete confidence with this dealership and will continue this relationship for years to come.

Doyle is an excellent Sales Personnel. I've bought several cars from him and each time has been easy peasy. This time I explained I had a hiccup in my credit, and he told me "Its ok, I will make sure we get you taken care of, you let me worry about that, just tell me what you're wanting to driving away with." And to his word, I drove away in my "Oh So Cute" Escape! Thank you Doyle, and Bill Utter Ford for giving me a reliable and affordable SUV! (Doyle can not retire)

Will is my favorite sales guy, but they’re all great at Bill Utter!! Will is very knowledgeable and works with you to get you in the car you want! Miff and Debbie were also very helpful when a minor issue was found in my new vehicle!! Great service overall!!

Took my Ranger in for front brake pad replacement and rotor turn. Work done in a very professional manner. Took shuttle home and was picked up again after repairs. Great work! Greg Hall is a pleasure to work with.

Will be geating a new car very soon from bill utter ford. They got us in a new car fast and with out any prob and will be looking at them agian

Went in knowing what I wanted and Quincy made it happen. He was great. He took great care of me and made my experience wonderful.

Bill Utter Ford is my preferred dealership for a good reason and Danny Morris in Service is a true professional. I trust these folks and they've never let me down.

Customer service is always excellent. Sabrina was quick to help me and get me in and out of my appointment with ease. She was also very nice and informative and broke down everything that they were going to do on my car.

I was in a rush so got up early to be the first in line to get an oil change. Carrie Cross checked in first. After about an hour others were being notified their vehicles were ready. Somehow 3 or 4 cars got ahead of me. I finally saw them bring in my car for the oil change and tire rotation so I watched. It was about 20 minutes after my car left the service bay and still no one called me to say my car was ready. Finally I asked one of the other service advisors what the status was of my car. Here the paperwork was sitting on Carrie's desk, but Carrie was out checking in other cars. So after nearly 2 hours I finally got out of there.