Bill Utter Ford

The service people were very helpful and friendly. Erin was very knowledgeable. She was easy to work with. They topped off my windshield wiper fluid while I waited.

Made an appointment beforehand. In and out in 45 minutes. The new waiting area is much nicer than the old one. Also, like that the waiting area has big windows into the service bay so you can see the work going on. Nice touch.

Cory was very professional and knowledgeable and very patient with me before I made my decision. Cory contributed immensely with answering all my concerns and keeping my mind at ease.

Its been a long time since I bought a new vehicle at a dealership. Mike Rodriguez and the folks at Bill Utter Ford did a great job putting the deal together. I got exactly what I needed. Mike went the extra distance and had my rental car returned without me having to do it myself. Denise Wolfe did great helping with the final touches on my new escape.

They took great care of my truck, and were right on schedule. It is refreshing for someone to tell you something, and then live up to it.

As long as Eddie Church is with Bill Utter Ford we will be customers! Always professional, honest and. Accommodating, Eddie makes sure we are well taken care of. .

I took my car to another dealership only to be told it would be 4 days before they could look at it. I drove to Denton which is about 40 miles from where I live, I was in tears by the time I got there because my car started stalling. Erin took really good care of me and actually got me in a rental and I was out of there in no time. I will drive here every single time.

They quoted me $3,000 to replace a single part in my sun roof assembly. Not replace the sunroof itself, or the motor that moves it, just the track it moves on, just that piece for $3,000. I chose not to let them do that. They cha ged my oil, changed my fuel filters and rotated my tires for $300. This is $100 more than I typically pay at my independent shop. In the past it has taken me 30-45 minutes to get my truck pulled around and get checked out. I thought I could out smart these time wasters by calling ahead and having my truck pulled around and waiting on me. They has my truck pulled around, but the paperwork was not at the register, so I got to wait around for half an hour while the cashier tracked down Don, the service rep, to get my paperwork and check me out. If you haven’t been keeping score, that is Bill Utter Ford 3, Jeff 0.

very good service timely Mr. Eddie Church is truly professional. Eddie handled everything very efficiently and resolved th issue and had us on our way.. Give this man a raise....$$$$$ He is the best.

We had a great time with Phil. He was extremely knowledgeable and offered additional financing options. Our conversations were relaxed and friendly. We will definitely be back to talk to Phil when we need another car. We highly recommend Phil from Bill Utter Ford!!