Reviews
Quick, easy, efficient oil change
The “Works” is a great way to do an oil change and check your vehicle over. Found a nail in one tire. Nice to know now rather than when stranded on the side of the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
This was one of smoothest car purchase ever. All employees were very helpful and friendly, they did what they said they were going to do. Car was spotless clean when I took delivery, I am a very happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Always receive excellent service etc. This is the only dealership we have brought vehicles from for probably 50 years. Family members have brought vehicles here also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love Bill Utter Ford!
Denise is awesome!! We needed our accessories installed on our new truck ASAP, and she was able to get it done. We have purchased several cars from Bill Utter Ford and Denise has been great every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Salesman!
Will made buying our new truck a pleasant experience. Will was easy to work with and had us in our new vehicle in no time. Would definitely call Will if interested in a new car again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast dependable service
Service was prompt and professional. Erin is great at what she does. She kept me well informed throughout the process. I will recommend this facility in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty service
Took my Explorer in for warranty service and oil change. John Witt took great care of me and got everything fixed. Highly recommend. I would like to suggest that service wash the car after service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took in mustang GT for airbag recall
Dropped off for driver and passenger air bag recall and after an hour got a call saying I needed tie rods and an alignment as well. The car drives fantastically now!!! I couldn't have asked for a better experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
F350 Superduty. Special order.
They are the best Ford dealer in my area. I have purchase 5 vehicles since 2007 have always been treated very fair. Doyle has been their in sales for a long time and is the best salesman I have dealt with. I went to 3 other local dealers before I went to them to order a F-350 Superduty and received nothing but I am not interested in ordering you a truck buy what I have attitude, Karl Klements Ford (told me I should of called they could of save me a trip out there), Autonation Grapevine ( wanted sticker price for special order and a non refundable deposit of 3,000 dollars, Five star Ford NRH (never called me when truck month started like promised). Bill Utter called me, did a follow up, emailed me with my build for finale approval, and ordered. No pressure no bull. I am going back Monday to buy my wife a Explorer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent.-Bennett Church
Doyle took really good care of me and made the best deal happen for me! I love my new 2017 F-150. I will most deferentially be coming back to see Doyle next time i'm buying a new vehicle! The whole buying experience was amazing and went smooth, Doyle made it fast and easy and took care of me! i also had a great experience with the help of Carl Anderson and Mike Lewis, all three of them took amazing care me! i will be recommending everyone to come see these three!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
