Skip to main content

Bill Utter Ford

(4,402 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Quick, easy, efficient oil change

The “Works” is a great way to do an oil change and check your vehicle over. Found a nail in one tire. Nice to know now rather than when stranded on the side of the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

This was one of smoothest car purchase ever. All employees were very helpful and friendly, they did what they said they were going to do. Car was spotless clean when I took delivery, I am a very happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Always receive excellent service etc. This is the only dealership we have brought vehicles from for probably 50 years. Family members have brought vehicles here also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love Bill Utter Ford!

Denise is awesome!! We needed our accessories installed on our new truck ASAP, and she was able to get it done. We have purchased several cars from Bill Utter Ford and Denise has been great every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Salesman!

Will made buying our new truck a pleasant experience. Will was easy to work with and had us in our new vehicle in no time. Would definitely call Will if interested in a new car again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast dependable service

Service was prompt and professional. Erin is great at what she does. She kept me well informed throughout the process. I will recommend this facility in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Warranty service

Took my Explorer in for warranty service and oil change. John Witt took great care of me and got everything fixed. Highly recommend. I would like to suggest that service wash the car after service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Took in mustang GT for airbag recall

Dropped off for driver and passenger air bag recall and after an hour got a call saying I needed tie rods and an alignment as well. The car drives fantastically now!!! I couldn't have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

F350 Superduty. Special order.

They are the best Ford dealer in my area. I have purchase 5 vehicles since 2007 have always been treated very fair. Doyle has been their in sales for a long time and is the best salesman I have dealt with. I went to 3 other local dealers before I went to them to order a F-350 Superduty and received nothing but I am not interested in ordering you a truck buy what I have attitude, Karl Klements Ford (told me I should of called they could of save me a trip out there), Autonation Grapevine ( wanted sticker price for special order and a non refundable deposit of 3,000 dollars, Five star Ford NRH (never called me when truck month started like promised). Bill Utter called me, did a follow up, emailed me with my build for finale approval, and ordered. No pressure no bull. I am going back Monday to buy my wife a Explorer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent.-Bennett Church

Doyle took really good care of me and made the best deal happen for me! I love my new 2017 F-150. I will most deferentially be coming back to see Doyle next time i'm buying a new vehicle! The whole buying experience was amazing and went smooth, Doyle made it fast and easy and took care of me! i also had a great experience with the help of Carl Anderson and Mike Lewis, all three of them took amazing care me! i will be recommending everyone to come see these three!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.