Reviews
Love the “service attitude” at Bill Utter Ford!
Love the “service attitude” at Bill Utter Ford! It is a pleasure to recommend both Bill Utter’s sales and service departments to others who seek a first-rate dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you had a great experience with our sales and service departments! At Bill Utter Ford, we're always happy to assist our customers in any way we can. Thank you for your kind words and recommendation. We hope to see you again for all your automotive sales and service needs.
Always easy to get in they shuttled me home called with
Always easy to get in they shuttled me home called with recommendations and let me know when it was ready always professional and take great care of my vehicle and my self.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that our team at Bill Utter Ford has consistently provided attentive service and made your experience convenient! We appreciate your trust in us and look forward to helping you with any future automotive needs. Safe travels!
The absolute best customer service ever.
The absolute best customer service ever. Highly highly recommend this entire team from start to finish!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you enjoyed the customer service here at Bill Utter Ford! It's great that our team provided a positive experience from start to finish. Thank you for recommending us and trusting us with your business!
My service advisor Maddie did a great job communicating
My service advisor Maddie did a great job communicating and setting my appointment. The technician Johnny also did a great job on my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tracey, we're so glad that Maddie and Johnny provided great service during your appointment! Thank you for your support and we hope to see you back again at Bill Utter Ford!
My truck needed new parts but they were on back order.
My truck needed new parts but they were on back order. They were able to put me in loaner vehicles which was very convenient. After 2 months of waiting they finally got the parts in just in time before I leave for my trip. They had my truck ready for pickup earlier than expected. Always great service from Danny.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to have been able to provide you with loaner vehicles and get your truck repaired in time for your trip. Thank you for choosing Bill Utter Ford for your service needs and for sharing your experience. We appreciate your compliments on Danny's service, and we hope to see you again down the road.
We were pleased with everything that was done.
We were pleased with everything that was done. Alexa even offered valet service when the schedule went a little over anticipated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alexa and the team here at Bill Utter Ford are grateful for your kind words, Harry! Offering valet service is just one of the many ways we aim to make our customers feel supported when they visit. Thank you for choosing our team for your automotive needs. Safe travels!
Excellent service -the job done in a very reasonable
Excellent service -the job done in a very reasonable time. Thanks for a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joan, thank you for the review! We appreciate the kind feedback and hope to see you again at Bill Utter Ford!
Prompt and friendly service, with comp car wash included!
Prompt and friendly service, with comp car wash included! In and out in just over an hour for an oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!
Great service even on Memorial Day.
Great service even on Memorial Day. When I needed a new battery the day before leaving on a road trip, I knew I can count on the service department at Bill Utter Ford. Smart, friendly service from people that value their customers. There’s nobody better than these folks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate your confidence in the Bill Utter Ford team to get the job done and hope to see you again down the road. Safe travels!
Fast service team.
Fast service team. Very efficient. Kept me informed. Polite, knowledgeable, and entire service department operates without a glitch. I look forward to my service visits at Bill Utter Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you again down the road!