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Bill Utter Ford

(4,402 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Greg was wonderful and knowledgeable.

Greg was wonderful and knowledgeable. I really enjoyed working with him, Bill Utter Ford has always been wonderful to work with and purchase trucks

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Greg provided you with wonderful and knowledgeable service here at Bill Utter Ford. Thank you for taking the time to share your positive experience, and we hope to see you again for your future truck needs.

It was and excellent experience- the service was

It was and excellent experience- the service was performed quickly, and the staff was courteous and answered all of my questions. Thanks!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that you had an excellent experience with us at Bill Utter Ford! Thank you for sharing your positive feedback with others. We hope to see you again for your future automotive needs!

We were pleased with how quick and efficient the service

We were pleased with how quick and efficient the service was today. Thank you to Ralph in the Bill Utter Ford Service Department. And thanks for taking the dirty truck through the wash!!

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Harry, we're happy to hear that you had a good experience at Bill Utter Ford and appreciate you taking the time to share your feedback. It's great to know that Ralph was friendly and efficient and that you were able to get in and out quickly. Thanks for trusting us with your vehicle!

We’ve been Bill Utter customers for years.

We’ve been Bill Utter customers for years. They ALWAYS (yes, ALWAYS) provide excellent service. They’re smart, helpful, friendly people. The do excellent work at fair prices. We wouldn’t ever go anywhere else with our Explorer and F250. These folks are the best!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you've been a loyal customer of Bill Utter Ford for years and that our team always provides excellent service! We really appreciate your kind words. Thanks for sharing your feedback with us and for choosing us as your go-to dealership for both the Explorer and F250!

People are helpful and service department was friendly

People are helpful and service department was friendly and polite. They tried to get me up and going.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your experience at Bill Utter Ford! We are pleased to hear that our service team was friendly, helpful, and polite. Thank you for choosing us for your automotive needs!

Everyone at Bill Utter Ford were polite and helpful.

Everyone at Bill Utter Ford were polite and helpful. From the front counter, service and shuttle services, they were all pleasant and courteous.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

This is what we love to hear! Thank you for taking the time to share your appreciation for the entire Bill Utter Ford Team. We're grateful to have you as a customer!

Excellent customer service .

Excellent customer service . We were very satisfied with our deal. Will be coming back for all of our car needs.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with us at Bill Utter Ford! We loved assisting you with your purchase and making sure you were satisfied with the deal. Our team is looking forward to helping you with all of your future car needs. Drive safely!

I’ve always had a great experience at Bill Utter Ford.

I’ve always had a great experience at Bill Utter Ford. This visit was no exception. I was in and out quickly and my service was outstanding. Keep up the good work!

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  • Overall experience 5.0
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Dealer response

We're thrilled to hear you had another outstanding service experience at Bill Utter Ford! Our team is committed to delivering efficient and exceptional service that keeps your vehicle running smoothly. Thank you for your support and for taking the time to leave a review.

Everything was great service plus Jose was great.

Everything was great service plus Jose was great. They only complain would be if you have a reservation and you still waiting 1 1/2 to get the oil change.

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  • Overall experience 5.0
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Dealer response

Thanks for the great review, Mark! We're thrilled to hear that Jose provided top-notch service during your visit. We apologize for any delay you experienced, as we always strive to keep our guests on schedule. Thanks for choosing Bill Utter Ford!

My service advisor,Eddie, was very helpful and kept me

My service advisor,Eddie, was very helpful and kept me informed on the progress of my repair.

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  • Overall experience 5.0
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Dealer response

We're delighted you enjoyed working with Eddie and our team at Bill Utter Ford! Thank you so much for sharing this supportive feedback!