Reviews
Great advisors, very helpful and informative!
Great advisors, very helpful and informative! some cashiers have an attitude over the phone but nice in person
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star review, Sophia! We are happy to see that your visit was a positive one.
Tony King processed entering my truck into the shop
Tony King processed entering my truck into the shop quickly. Repairs completed as soon as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you John for trusting the Bill Utter Ford team to assist you! We appreciate your business and kind words about Tony. See you next time!
The current Bill Utter Ford service department management
The current Bill Utter Ford service department management has their service working friendlier and more efficiently than I have seen in the last 28 years. From the service porters who greet you quickly to the cashier everyone was awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!
Had a great experIence.
Had a great experIence. Made an appointment, took my car when I drove up, and was called early when it was done. Couldn’t have been better!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate the kind words and hope to see you back again at Bill Utter Ford. Safe travels!
Today's service was excellent!
Today's service was excellent! I stopped by to pick up my tags at the dealership today. They had them right there waiting for me. Since I had a little time on my hands, I decided to go over to the service department and have them fix the slow leak in my rear tire. Not only did they fix it. They put my tags on my car without me even asking them to do that. And get this -- they only charged me $18! That's the lowest amount I've ever paid for any service in my entire life! I am totally in love with Bill Utter Ford right now. Thanks, LP.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!
They are fast and have great customer service.
They are fast and have great customer service. Care about your well being. Also work with you on your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, Zachariah! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!
Friendly and thorough staff.
Friendly and thorough staff. Service writer was great and treated me like family, very reapectful. Good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This review means so much to us! Thank you for choosing Bill Utter Ford for your service needs, we hope to welcome you back again down the road. Drive safely!
I had a great experience with Bill Utter Ford even though
I had a great experience with Bill Utter Ford even though it was a holiday weekend. Job was completed quickly with great communication. The cost was not exorbitant and timing was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are thrilled to hear that the Bill Utter Ford team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back!
We took are truck in to get oil change an new wiper
We took are truck in to get oil change an new wiper blades, tier rotation an air filter cabin an motor we stayed in n the waiting area an had a hot chocolate we are back on the road in 45 minutes
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Bill Utter Ford Team
My service manager did a great job of communicating and
My service manager did a great job of communicating and keeping me informed of the situation with my truck, his name is Danny Morris. Everything went smoothly Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alan, we are so happy that Danny and the team gave you a five-star experience! Thank you for choosing Bill Utter Ford and for sharing your support. Have a great day!