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Bill Utter Ford

(4,402 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Bill Utter service always welcomes me like family and get

Bill Utter service always welcomes me like family and get my needs met perfectly! Staff and sales team are wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review! The team is here to help with any of your service needs. We are grateful to have you as part of the Bill Utter Ford family!

Excellent service.

Excellent service. Very polite. Thorough explanations of services and options plus prices. Quick and diligent work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

Excellent customer service.

Excellent customer service. Efficient, Effective, and provided very comfortable reception area waiting rooms. Will be returning as needed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review of Bill Utter Ford! We are grateful for your trust and business. Until next time!

Thorough explanation of each service and recommendation.

Thorough explanation of each service and recommendation. Plus which should be a priority and those without urgent attention. A wonderful list with the price of each and total prices. Fantastic shuttle service to and from my home.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that your service visit to Bill Utter Ford went seamlessly! Thank you for the great review, and we hope to see you again next time!

The service was excellent.

The service was excellent. My service advisor was excellent and very helpful I getting my car in and out.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a moment of time to recommend Bill Utter Ford. We're always happy to see you and your vehicle!

Kind staff, clean lounge prompt service.

Kind staff, clean lounge prompt service. I have two Fords one I here and now I'm doing all me service here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear about your positive experience with our team here at Bill Utter Ford! We hope to see you in the future!

This is the place I go for my cars needs.

This is the place I go for my cars needs. There always so polite, and take of it quick

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Bill Utter Ford! We look forward to assisting you again in the future!

Consumer response

Cameron did a great job in taking care of my tire. And thankyou for the multi inspection for my vehicle. Really do appreciate it

We always take ours cars for service at Bill Utter

We always take ours cars for service at Bill Utter everyone is very attentive , Cameron is very friendly and attentive

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gloria, thank you for the great review! We are so glad to hear that Cameron delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

I would recommend Bill Utter Ford collision center to

I would recommend Bill Utter Ford collision center to anyone who is in need of a collision repair. Excellent service and the staff is amazing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review of Bill Utter Ford! We are grateful for your trust and confidence in our team!

Customer focused and go above and beyond to help out.

Customer focused and go above and beyond to help out. Very pleased with the body shop and service department.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We're glad to hear that you found our team customer focused and willing to assist. Have a nice day!