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Med Center Mazda

(3,762 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (205) 578-3377 (205) 578-3377
Used (205) 578-3351 (205) 578-3351
Service (205) 578-3368 (205) 578-3368

Reviews

(3,762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Med Center Mazda from DealerRater.

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By far the smoothest and easiest car buying experience I

By far the smoothest and easiest car buying experience I have ever had. No pressure, no dealer markups, no weird fees. Knowledgeable and courteous. Cannot recommend highly enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service and easy to work with!

Great service and easy to work with! Tony and Todd were the best. So quick and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We got a good deal and the staff was friendly.

We got a good deal and the staff was friendly. It was nice to have the car washed and refueled before pickup.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have no complaints.

I have no complaints. I do think they could improve on wait time; more people came in than went out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I so far have only bought maintenance parts for our car

I so far have only bought maintenance parts for our car from Med Center Mazda, but they are very helpful and polite. When we purchase a new Mazda, they will get our business and I will continue to buy maintenance parts from them, also being able to maintain my own vehicles to keep a warranty is a must, or to say if I can’t maintain my own car I won’t buy from that manufacturer or dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fantastic customer service!

Fantastic customer service!! Will is fantastic! Loved our experience. I finally have my beautiful car!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brought my 2017 CX5 in because my display was stuck in a

Brought my 2017 CX5 in because my display was stuck in a constant loop of “loading navigation” for 3 yrs. I received the notification about the law suit and that I had an extended warranty. After an over 3hr wait they told me that wasn’t the problem and I would owe $100 and it was fixed. It’s not in a constant loop anymore but my navigation still doesn’t work and I can’t connect my phone to Bluetooth. They also told me I needed a few updates and that’s why it took so long. I asked who is responsible for doing the updates because I had brought my car in to this dealership for every maintenance for 8 years, since it was purchased brand new, and apparently no one had ever thought to do an update. Just wish everything had actually been fixed because I won’t be back.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Karen, We’re truly sorry to hear about your recent experience and appreciate you taking the time to share your feedback. We understand how frustrating it must be to deal with ongoing issues, especially after bringing your vehicle in with expectations of a full resolution. Your loyalty over the past 8 years has meant a great deal to us, and we regret that your recent visit fell short of the standard of service you deserve. We’d really like the opportunity to make things right. If you're open to it, please reach out to our service manager directly at tstratton@medcentermazda.com, so we can review your repair history in more detail and explore possible next steps. Thank you again for your honest review. Your feedback helps us improve, and we hope to earn back your trust.

The staff was very professional.

The staff was very professional. The building was very clean. There was snacks and drinks available. I appreciate the communication with the mechanic.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent professionalism.

Excellent professionalism. Great service. Rubin was fantastic to work with. Car detailed wonderfully. Very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Will was the very best salesman I have ever had dealings

Will was the very best salesman I have ever had dealings with!!! I buy and sell ill antique cars and he is one of the very few I want to do business with and and again. When I’m ready to buy again I will call him first .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.