Reviews
The dealership didn't listen to understand the issue I
The dealership didn't listen to understand the issue I was experiencing. They continue to brush it off. The issue with my car failing to stop could cause an accident.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, Thank you for bringing this to our attention. We’re truly sorry to hear that you feel your concerns have not been taken seriously — especially when it involves a potential safety issue. That is absolutely not the level of care or attention we aim to provide. Your safety is our top priority, and any issue involving braking or vehicle performance should be handled thoroughly and without delay. We’d like the opportunity to immediately review your situation in more detail and work toward a resolution. Please contact our management team directly at tstratton@medcentermazda.com, so we can escalate this matter appropriately. We appreciate your patience and hope to regain your trust by ensuring your vehicle is safe and your concerns are fully addressed.
Each visit your staff has been very kind.
Each visit your staff has been very kind. The service is great and I never have to wait too long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and easy.
Quick and easy. Got the job done. Professional from start to finish. Everyone works together as a team.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mazda makes great products and I'm pleased with how they
Mazda makes great products and I'm pleased with how they support them. Med Center is a great example of this. They do what they say they're going to do. Highly recommended on both the sales and service side.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is hard for me to say that anyone is perfect- there is
It is hard for me to say that anyone is perfect- there is almost always room for improvement. But, Joey Chance was so helpful. He seemed honest, trustworthy, and straightforward- which I very much appreciate. The finance person was helpful- he was also straightforward and explained what we were doing. They both made the experience almost enjoyable- and I don’t normally enjoy purchasing a vehicle because it seems the salesperson and/or dealership wants to play games with me. They did not treat me that way. Would definitely recommend our salesperson and the dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Extremely happy dealing with Tony.
Extremely happy dealing with Tony. He was knowledgeable about the vehicle and courteous to my wife and I and answered all of our questions. He agreed to talk to me on his off day to finalize the deal. I haven't dealt with the service department yet so I will with any rating until I do.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service with excellent people.
Great service with excellent people. Always taken car to dealership for service. Professional and accommodating atmosphere.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service experience was completed to my complete
My service experience was completed to my complete satisfaction. Friendly & courteous staff who explained in detail.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Department was ready for my appointment!
Service Department was ready for my appointment! Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolved! There is a reason I have bought my last 10 vehicles from this Dealership! The entire company from sales, service, parts and body shop are top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone polite Service was good Like the certified tech
Everyone polite Service was good Like the certified tech video. Not to long of a wait. Everyone was polite.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair