Reviews
Customer centered and responsive to what the individual
Customer centered and responsive to what the individual lis looking for when car shopping! Great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership is absolutely the best!
This dealership is absolutely the best! Everyone is so friendly, and their attention to detail exceeded all my expectations!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the best Mazda Service Center I've received
This is the best Mazda Service Center I've received service at in the 30+ years I've owned Mazda vehicles. All were really good - this one is the best. The team at Med Center Mazda perfectly balances professionalism, and efficiency ... while maintaining a "hometown" decorum with the client.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kept me informed !
Kept me informed ! The wait was a little long ! But everything else was great ! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Almost impossible to make the appointment.
Almost impossible to make the appointment. Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switch had been replaced. He said that loaners are for customers with the CX-90. So I waited three hours. I hope I never have to bother the service department again. Other than that, I honestly can’t brag enough about the sales department or the parts department. Great team up front. I hope the service department gets a redo soon.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, Thank you for taking the time to share your experience. While we’re truly glad to hear you had a great experience with our sales and parts departments, we're very sorry that your time with our service department didn’t meet expectations. It’s certainly not the level of service we aim to provide, and we understand how repeated issues and long wait times can be discouraging. Regarding the loaner vehicle situation, we know how inconvenient that must have been and are reviewing how these policies are communicated and managed to better serve all our customers in the future. Your feedback is being shared directly with our service leadership team so we can make improvements where they’re clearly needed. If you're open to it, we’d appreciate the opportunity to speak with you directly and see how we might make things right. Please don’t hesitate to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com. Thank you again for your honest review—and for recognizing the efforts of our sales and parts teams. We hope we can regain your trust.
I had great experiences working with all at Med Mazda.
I had great experiences working with all at Med Mazda. From my sale person Mark Cooley to Adam and tony and Matt and all other staff member. I am in Sale business my self so I was very impress how they greet from front door to the back. Thanks to every one.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. We strive to provide excellent service from start to finish, and it's great to know we made a lasting impression. We appreciate your support and hope to see you again!
Free Farmer was the salesman.
Free Farmer was the salesman. Took all the time we needed and answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
In and out the door in less than two hours replacing
In and out the door in less than two hours replacing trunk hinges . .thanks Doug
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service mgr was excellent and very personable.
The service mgr was excellent and very personable. He explained in detail what was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a no hassle all around pleasant experience with
We had a no hassle all around pleasant experience with Med Center Mazda. I worked with 3 other dealerships and this was by far the most straightforward encounter. I felt like they were building a long term relationship. The price was clearly stated without a whole bunch of surprise add ons. This was the only dealership not trying to sell air in the tires. I feel satisfied with my car purchase and comfortable trying out their service department. Anthony deserves a special shout out for being very transparent throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car