Reviews
Very friendly staff, no pressure, good experience.
Very friendly staff, no pressure, good experience. Looking forward to having my car serviced there
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful staff.
Very helpful staff. Nice place w great prices. Look forward to working with them again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very informative when I asked a question & helpful & very
Very informative when I asked a question & helpful & very kind. Thank you for the snack
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you James for getting my CX9 back on track!
Thank you James for getting my CX9 back on track! You are top notch. Michael Latta
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were super helpful and allowed me to have a relaxing
They were super helpful and allowed me to have a relaxing experience. There was no pressure to make a purchase. I was eager to buy with Med Center because of the knowledge Billy had about the car and the competitive pricing this dealership offers.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was friendly.
Everyone was friendly. Dwayne greeted me with a smile, was kind and knowledgeable. He used what I call " soft " sell. He wasn't pushy at all. He even printed a copy of the car I drove with all of the information he previously told me about. The other dealerships I visited just sent info to my email. That small gesture made a BIG difference to me!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great low pressure and quick car buying experience.
Great low pressure and quick car buying experience. Will definitely consider Med Center Mazda for future purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience from the moment we entered the lot!
Awesome experience from the moment we entered the lot! No pressure. Answered all our questions. Very knowledgeable, very polite and treated us with respect. Would recommend to anyone!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bring back the shuttle service or pay for Uber rides.
Bring back the shuttle service or pay for Uber rides. It cost me almost $30 to pick up my car riding with Uber.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
They do a poor job of selling themselves.
They do a poor job of selling themselves. I never met the sales manager nor the service manager and I'm not even sure what we got in the new car we bought. The tires have 50 lb of air when they should have 37 and the windshield washer was almost empty. And the entertainment system had an iPhone saved to it that wasn't ours. The car showed over 500 mi which we didn't notice until we were signing up papers. Guess I moved it from dealer to dealer a lot or somebody drove it home everyday. Who knows?
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- Buying process —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi there, Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you experienced with your recent purchase. We strive to provide a seamless and transparent buying experience, and it's clear that we fell short in several areas. Meeting the sales and service managers is an important part of our process, and we regret that this did not happen. Additionally, the condition in which you received your vehicle is unacceptable and not in line with our standards. We take these matters very seriously and are taking immediate steps to ensure they do not happen again. In the meantime, please email our General Manager, Chris, at cmartin@medcentermazda.com directly, so we can discuss this further and find a resolution that meets your satisfaction. Thank you for your feedback and for giving us the opportunity to improve.