Reviews
Thank you James for getting my CX9 back on track!
Thank you James for getting my CX9 back on track! You are top notch. Michael Latta
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff is very helpful and professional.
Staff is very helpful and professional. Mechanic made slight mistake not installing all plastic clips on undercarriage and bumper after a radiator replacement. Soon as I pulled off it dragged the ground. was given loaner vehicle for the day as shop mechanics were now gone. Was kinda an inconvenience as I was going out of town the next day at 12 but James made the accommodations and made sure my car was ready by then.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bring back the shuttle service or pay for Uber rides.
Bring back the shuttle service or pay for Uber rides. It cost me almost $30 to pick up my car riding with Uber.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
They do a poor job of selling themselves.
They do a poor job of selling themselves. I never met the sales manager nor the service manager and I'm not even sure what we got in the new car we bought. The tires have 50 lb of air when they should have 37 and the windshield washer was almost empty. And the entertainment system had an iPhone saved to it that wasn't ours. The car showed over 500 mi which we didn't notice until we were signing up papers. Guess I moved it from dealer to dealer a lot or somebody drove it home everyday. Who knows?
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi there, Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you experienced with your recent purchase. We strive to provide a seamless and transparent buying experience, and it's clear that we fell short in several areas. Meeting the sales and service managers is an important part of our process, and we regret that this did not happen. Additionally, the condition in which you received your vehicle is unacceptable and not in line with our standards. We take these matters very seriously and are taking immediate steps to ensure they do not happen again. In the meantime, please email our General Manager, Chris, at cmartin@medcentermazda.com directly, so we can discuss this further and find a resolution that meets your satisfaction. Thank you for your feedback and for giving us the opportunity to improve.
Very professional.
Very professional. From the beginning of my purchase until my first service appointment. I felt very taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, easy check-in and waiting area for
Great service, easy check-in and waiting area for customers. Much better experience than other service centers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am happy with my experience with med center Mazda.
I am happy with my experience with med center Mazda. I love my car and Tony was a pleasure to work with finding the right car for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is easy to find, very nice
This dealership is easy to find, very nice accommodations, friendly, helpful staff and the service dept. is very fast and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very informative video and the technician was very polite
Very informative video and the technician was very polite and helpful. Checking in and out was a breeze, as well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great work for my rotors .
Great work for my rotors . Vibrating steering wheel no more. Express oil created the problem and after 4 or 5 tries could not fix!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair