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AutoNation Subaru Scottsdale

(1,308 reviews)
Visit AutoNation Subaru Scottsdale
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 533-9879 (877) 533-9879
Used (877) 589-0565 (877) 589-0565
Service (888) 265-1281 (888) 265-1281

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Scottsdale from DealerRater.

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Review of car repair

Thank you Jose for keeping me informed as the work moved along.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Michelle! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great job!

I had my new Subaru Crosstrek in for it's 6 month check up. Everything was taken care of promptly. I was impressed with the great service. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Barbara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great

Steve is always friendly and efficient. He takes great care of his customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cathy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Scottsdale! Don't hesitate to call us if you ever need anything. Be safe on the road!

Best experience EVER!

Miles was WONDERFUL during the entire process!! Could not have asked for a better experience when we bought our new Forester and Legacy Sport!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Scottsdale! Don't hesitate to call us if you ever need anything. Be safe on the road!

Service success

After a year with my Outback the 16,000 mile service was $0!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ira, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Customer service

Sales and service staff are friendly, professional and efficient. Purchase was easy. Service was timely and done well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Leticia, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

Outstanding Service

I was told an hour and a half, and one hour and 15 minutes later, my car was finished and washed under the time. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Autonation Subaru

I called for a 24,000 miles oil change and got an appointment the next day. Service representative got me started immediately and I told about an hour. An hour later I was on my way. I was told my 99 Forester was in great condition with no issues. The vehicle was washed and vacuumed. Nice to have a time line that was correct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Peter! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

Great Service and repairs

Steve Russo, sales manager, always puts his best foot forward to help us with the servicing of our Subarus. We really appreciate him and the guys that work on our cars. Steve is professional and always does the best for us. They repair guy that worked on the car for us did such a great job. And we noticed... Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. If you ever need help, just give us a call. Happy motoring!

deford_l@msn.com

I am deaf and Steven was very helpful and competent. He needs a raise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. Feel free to stop by if you ever need any more help.