AutoNation Subaru Scottsdale

Service was outstanding. From dropping off my car to paying for my new car battery, it took less than 30 minutes, if that long. Everyone was really nice

The nicest staff I?ve ever met, and the cleanest store I?ve ever been in. Always good and drinks available for free to anyone, and there is such an upbeat atmosphere about the place that really makes you feel welcomed. This is a dealership you can actually trust with your car, they always get the job done right the first time.

Trading in my old car and purchasing new was made easy by Phillip at Autonation Subaru.

We had an enjoyable experience buying our Crosstrek with the help of Lucas. He was very personable and knowledgeable. Thank you

Colton Lockhart was an outstanding salesman. Very knowledgeable of the vehicle(s). Very efficient, courteous, and good communicator in explaining the vehicles functions both before and after the sale.

Stephen and Kendra were very helpful. Their customer service is excellent. It was a pleasure to work with them.

Had issues with front end vibration/shimmy at highway speeds. Took my Forester to tire store twice in two weeks, they remounted/balanced and didn't see any issues...not sure if these guys even looked at the bushings. Took it to a Auto Repair shop in-town...they had just replaced the front rotors/brake pads...didn't see any issues. Went to Subaru, explained to Steve what was happening and he immediately identified the problem and less than two hours later was out the door, no more vibration. The only real reason for going to Subaru last was the recently added new tires and brakes. The brake rotors on this 2016 XT have been my main complaint with this model, owned several Outbacks over the last 15 years, no brake issues with them, not a reflection on this Dealer.

Was in a parking lot about to turn onto a busy street when the car's engine Auto Start/Stop kicked in. Much to my surprise, when the engine stopped, the steering wheel totally locked up as if I had shut it down after parking and was locking up the car. Took my foot off the brake pedal, the engine restarted and steering was restored. Nevertheless, could have been a big safety problem as I was entering traffic. Shortly after that, I was parked in another parking lot when I went to start the car and just got a message on the dash that the "Steering Locked" and car would not start! (Keyless ignition button). Scary. Autonation Subaru happened to be around the corner, so I brought the car right in. They immediately got me in and checked the system for any error codes that were logged. While no problems were found and they weren't able to duplicate the issue, they explained that it may have been a freak condition where the steering wheel was turned "just so" that allowed the solenoid to trigger and put the lock pin into the steering mechanism. Put me a little more at ease, but I will be exploring a way to permanently defeat the Auto Stop/Start feature to avoid a similar problem. The default state for that feature should NOT be "ON" every time you start the car. Give us some control!

The care of the service representative was great, as he went for a drive with me to determine what the problem was and he had a good under standing of it.

I purchased my 2018 Forester at this dealership, and have returned here for every recommended service. The staff is friendly, and my service "Go-To Guy", Gary, is always prompt, professional, and helpful. I am grateful for the attention to detail, and the courteous service.