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AutoNation Subaru Scottsdale

(1,308 reviews)
Visit AutoNation Subaru Scottsdale
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
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2023 consumer dealer award
New (877) 533-9879 (877) 533-9879
Used (877) 589-0565 (877) 589-0565
Service (888) 265-1281 (888) 265-1281

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Scottsdale from DealerRater.

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Great Experience

Buying a new car was a very easy and pleasant experience. Everyone was very helpful and friendly. I appreciated the excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Connie, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Excellent car care

After a dreadful experience at Camelback Subaru, I drove up to AutoNation the following morning. They fixed my AC promptly and I was treated with courtesy and respect and found the short wait very comfortable on their nice cushy sofa with my book. Take my advice . Go to AutoNation even if it is off your beaten path.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rebecca, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Subaru Scottsdale. Feel free to stop by if you ever need any more help.

New Vehicle Purchase

Ryan was very attentive and did a great job. Darcie also did well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Scottsdale! Feel free to stop by if you ever need any more help.

Subaru Forester

The sales associate was honest, knowledgeable and a good listener. He did not try to sell me anything I did not want or need. There was not a blue Forester on the lot, so he worked to get one delivered the next day and was happy to go the ' extra mile'.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nancy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Recall work on Fuel pump

Brought our 2019 Suburu Outback in for recall repairs on the fuel pump. As they told me on the phone when I scheduled it would be about something less than two hours and Mike who handled my service lived up to it. When I came back from a walk the car was sitting outside and Mike was just doing the paperwork. He mentioned he rolled the windows down partially because there was a smell of gas in the car , because they actually do the replacement from inside the car. It had a very strong smell of gas and still does a day later. I am not sure about the replacement fuel pump, but I know I came in with a little under a full tank and drove 13 miles home and have a 1/2 full tank. Something is amiss.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service At Autonation Subaru

Great service/maintenance work at Autonation Subaru of Scottsdale. The drop-off is convenient and the scheduled maintenance was done in a timely manner as I waited in the showroom/lounge area for my car. They used disposable seat covers and mats while using masks to perform their work. The synthetic oil change, fluids checks, tire rotation, and car wash was done in a reasonable amount of time and returned to me as spotless as new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Recall on 2014 Forrester

I can always count on Gary to take care of my car the minute I walk the urge door. The service department goes above and beyond. I?ve never had a bad experience with Auto Nation Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sharon, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Scottsdale. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!

Gary is the best!

I bring my car here because Gary Gonce has taken the very best care of my car! He is skilled, trustworthy, and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sarah, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Scottsdale. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!

Mrs. Sunny

TJ, salesmen was nice and professional. All of the front office personnel was friendly. I don?t care for the guy that trying to sell us additional warranty: Scott, he is very demanding. Spending 4 hours for them to do the paperwork was not expected. Giving Scott $20,000 deposit and didn?t get to take the car home, until we have to bring our trade in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sunthree, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3440 to discuss what we can do to help.

Great Place!

Tech advisor Garry Gonce is very knowledgeable and supportive as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Leon, we are glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Scottsdale. We'll be sure to pass along the kind words to Garry. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!