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Master Buick GMC

(1,471 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2024 consumer dealer award 2021 consumer dealer award
New (866) 401-9935 (866) 401-9935
Used (866) 401-9934 (866) 401-9934
Service (866) 401-9956 (866) 401-9956

Reviews

(1,471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Master Buick GMC from DealerRater.

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Great service and honest people.

Great service and honest people. I would definitely recommend doing business with them. Shoutout to Cristian, he was great!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Gavin the service manager was great providing the review

Gavin the service manager was great providing the review of the diagnostics for my vehicle.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback, Roosevelt! I’m glad to hear that Gavin provided you with great service and a thorough diagnostics review for your vehicle. At Master Buick GMC Augusta, we strive to ensure customers have an excellent experience. I appreciate your feedback, and we look forward to serving you again! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

They made this a very quick and easy experience.

They made this a very quick and easy experience. Communicated with us and answered all our questions and requests. We appreciate the time they spent with us.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind words, Amber! I’m thrilled to hear that you had a quick and easy experience at Master Buick GMC Augusta. We strive to provide excellent communication and support, and I appreciate your recognition of our efforts. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

Had a great experience with the service dept.

Had a great experience with the service dept. Colby keep me informed of the progress during the time my truck was in the shop.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our service department and that Colby kept you well-informed about your truck's progress. Your satisfaction is important to us at Master Buick GMC, and we appreciate you sharing your feedback. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

Willing to work with me on getting the vehicle I wanted

Willing to work with me on getting the vehicle I wanted and the process was very quick. They were very interested in making sure that I got everything I was looking for in a vehicle

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Jeremiah! I’m thrilled to hear that you had a quick and positive experience at Master Buick GMC Augusta. It's our goal to ensure that you find the perfect vehicle that meets your needs. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

You were doing a great service!

You were doing a great service! Thank you very much! GMC spoke to his brother, Chevrolet: GOOD MORNING, CHEVY! (GMC stands for "Good Morning, Chevy." Ha!

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words! I’m thrilled to hear you had a great experience with us at Master Buick GMC Augusta. I appreciate your sense of humor, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

Sue O was very helpful on helping me find the perfect

Sue O was very helpful on helping me find the perfect vehicle that I like.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Casey! I am thrilled to hear that Sue was able to assist you in finding the perfect vehicle at Master Buick GMC Augusta. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

One of the best car buying experiences I have ever had.

One of the best car buying experiences I have ever had. My salesman did not pressure me in any way to go above my budget.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I’m happy to hear you had one of the best car buying experiences at Master Buick GMC. We strive to provide a pressure-free environment, and it's great to know our team was able to assist you within your budget. We hope to see you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

Good service department.

Good service department. Easy to work with. Gets vehicle in for service or repairs and out as soon as possible.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words! I’m happy to hear you had a positive experience with our service department at Master Buick GMC. We strive to provide efficient and effective service for all our customers. We look forward to assisting you again! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

Outstanting service by the service manager and the

Outstanting service by the service manager and the technician. We are going to florida this weekend and they worked the terrain in today for the recall Thank you so much.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Glenn! I'm thrilled to hear that you received outstanding service from our service manager and technician at Master Buick GMC Augusta. I'm glad we could assist with your GMC Terrain's recall before your trip to Florida. Safe travels, and we look forward to seeing you again! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400