Reviews
Master Buick takes care of there customers as you walk in
Master Buick takes care of there customers as you walk in the door. You tell the advisor the problem he has the tekinasant check it out Comes back then you make the decision what to do Well organized dept.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Evelyn! I’m thrilled to hear that you had a positive experience at Master Buick GMC Augusta. We're dedicated to providing excellent service and ensuring that our customers feel taken care of from the moment they walk in. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
This was a no pressure, thoughtful process.
This was a no pressure, thoughtful process. Sue is amazing with a true desire to help. She got me the vehicle with everything I wanted and worked around my very demanding timeline. I can't say enough great things about her.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I truly appreciate your kind words about Sue and am thrilled to hear that she was able to assist you in finding the perfect vehicle within your timeline. At Master Buick GMC Augusta, we strive to make the car-buying experience as enjoyable and stress-free as possible. We hope to see you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Great service, Gavin goes above and beyond, I look
Great service, Gavin goes above and beyond, I look forward to working with him in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I’m thrilled to hear that you had a great experience at Master Buick GMC Augusta and that Gavin provided exceptional service. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Very professional and friendly.
Very professional and friendly. I will definitely consider Master Buick GMC for my next new car purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! I'm glad to hear about your positive experience with Master Buick GMC Augusta. I appreciate your consideration for your next car purchase, and we look forward to assisting you again soon. If you have any questions or need further assistance, feel free to reach out! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Quick service with a car wash included.
Quick service with a car wash included. Staff informed me it was time to update service plan for vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! I'm glad to hear you had a quick service experience at Master Buick GMC Augusta and appreciated the car wash. It's always important to keep your service plan updated for your vehicle, and I'm happy we could assist you with that. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
They tried charging for repair that were not actually
They tried charging for repair that were not actually needed! Will never use them again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand your concerns regarding the repairs suggested during your visit to Master Buick GMC. We strive to provide transparent and honest service to all our customers. I encourage you to reach out to me directly so we can discuss your experience and ensure your concerns are resolved. Thank you for sharing your thoughts with me, and we hope to regain your trust in the future. Will Schafer | Owner | [email protected]| 706-855-9400
Everything was completed quickly and efficiently which I
Everything was completed quickly and efficiently which I really appreciated. The selection was good as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that you appreciated the quick and efficient service at Master Buick GMC Augusta, as well as our selection. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
They Didn’t give up and were able to resolve a difficult
They Didn’t give up and were able to resolve a difficult problem with the camera system
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Edward! I’m happy to hear our team was able to resolve the issue with your camera system. We appreciate your recognition of our efforts and look forward to assisting you again at Master Buick GMC in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Masters has a Professional staff with a clean and
Masters has a Professional staff with a clean and comfortable waiting room, and quality service team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Quinn and Sandy! I truly appreciate your kind words about our professional staff and comfortable waiting room. It's great to hear that you had a positive experience with our service team. We look forward to welcoming you back next time! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
They were able to seee sooner than expected and were very
They were able to seee sooner than expected and were very helpful! Thank you so much.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us at Master Buick GMC Augusta. We always strive to provide timely and helpful service. We look forward to welcoming you back next time! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400