Reviews
The dealership is awesome, everyone so nice and worked
The dealership is awesome, everyone so nice and worked very hard with me. Best dealership around, I will spread the word.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I truly appreciate your kind words about Master Buick GMC Augusta and our dedication. It's great to hear you had a positive experience with us. We look forward to assisting you again in the future and appreciate you spreading the word! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Great service , on time .
Great service , on time . No issues Service writer explained future work and dates for work
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that you received great service at Master Buick GMC Augusta and that our service writer effectively communicated future work and timelines. I appreciate your feedback, and we look forward to assisting you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Suggest installing a service notice screen to let
Suggest installing a service notice screen to let customers where your car is in the service position. The team was very friendly and patient.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I’m glad to hear that we were friendly and patient during your visit. I appreciate your suggestion about installing a service notice screen, as it could enhance the experience for our customers. If you have any more ideas or concerns, feel free to reach out to us. We look forward to assisting you again! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
I had a great experience and Gavonn was the best and Mr.
I had a great experience and Gavonn was the best and Mr. William at check out. I will be back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Gavonn and Mr. William at Master Buick GMC Augusta. I appreciate your kind words, and we look forward to seeing you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Gavin was great,over all great expiernce.
Gavin was great,over all great expiernce. Plan on comimg back.Sales staff is great also.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear that you had a great experience at Master Buick GMC and that Gavin and our sales team were able to assist you well. We look forward to welcoming you back on your next visit! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Very unprofessional sloppy work when I have wires
Very unprofessional sloppy work when I have wires disconnected from mounting points and not just hanging down from under the dash this just shows me the person working in my car did not care to even take the time to put things back or was just to lazy to do so. As a person in a wheelchair having to get under the dash and secure and remount cables is no small task anymore.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, David. I understand your concerns regarding the work done on your vehicle and appreciate your feedback. At Master Buick GMC, we strive for high standards and take pride in our service. I encourage you to reach out to me directly so we can discuss this matter and ensure your vehicle is in the best condition possible. Your satisfaction is important to me, and we hope to provide you with a better service in the future. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
They had my truck for 12 day and I couldn't get a loaner
They had my truck for 12 day and I couldn't get a loaner car!when I spent $15k repairing my truck!
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand that having your truck out of commission for an extended period can be frustrating, especially after investing significantly in repairs. I appreciate your feedback and would like to discuss your concerns further. Please reach out to me at Master Buick GMC so we can discuss this situation and improve our service for you and other customers. Thank you again for your input. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Master Buick gmc always provides fast friendly service no
Master Buick gmc always provides fast friendly service no long wait times comfortable waiting room
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jaedan! I’m thrilled to hear that you enjoyed our fast, friendly service and comfortable waiting room at Master Buick GMC. Your support is appreciated, and we look forward to welcoming you back next time! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Good people!
Good people! Great Service! Would not go anywhere else. Best dealership in the CSRA! Give them a try!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear that you had a great experience with our team at Master Buick GMC Augusta. We are dedicated to providing the best service possible, and I appreciate your recommendation. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Great customer service.
Great customer service. Responsive, courteous, and informative. Great experience every time I go to have my vehicle serviced
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Albert! I appreciate your kind words about the customer service at Master Buick GMC Augusta. It's always our goal to provide a responsive and courteous experience. We look forward to seeing you again for your next service! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400