Reviews
Prompt service and attention was given to me.
Prompt service and attention was given to me. Steve was very accommodating and Anthony did a very thorough service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Price of diagnosis has gone up extremely and I didn't
Price of diagnosis has gone up extremely and I didn't receive any gm rewards points for my service as I was supposed to.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
My car was towed into Master Buick GMC after it left me
My car was towed into Master Buick GMC after it left me stranded in the middle of a major road and I was pretty rattled. Everyone was so kind and helpful especially after I had just dropped my problems on them unexpectedly. Their communication was excellent and they had my car up and running the very next day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I truly appreciate you taking the time to share your experience with Master Buick GMC. It's great to hear that we were able to assist you during a stressful time and get your car up and running so quickly. We look forward to seeing you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Manger was real nice and treat me with great service
Manger was real nice and treat me with great service every time. Only dealership I let see my truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm glad to hear that you received great service at Master Buick GMC. It's wonderful to know that you trust us with your truck. Looking forward to seeing you again for your future needs! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
All of the associates at Master Buick Augusta were
All of the associates at Master Buick Augusta were welcoming, friendly, attentive, and efficient. They made purchasing a breeze and they were upfront, honest, and provided me with excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your lovely review, Alicia! I’m pleased to hear that the associates at Master Buick GMC made your purchasing experience a breeze. Your kind words about their welcoming, friendly, attentive, and efficient service truly mean a lot to us. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Prompt service with quick check in and professional
Prompt service with quick check in and professional delivery. Enjoyed talking with the dealership owner and have 2 vehicles from this GMC dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! I’m glad to hear that you had a positive experience with Master Buick GMC and enjoyed the prompt service and professional delivery. It’s great to know that you’ve chosen us for both of your vehicles. I appreciate your support, and we look forward to seeing you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Fluids were not checked; windshield washer fluid was
Fluids were not checked; windshield washer fluid was empty when I got there & empty when I left. I had to be at work, so I did not go back.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Gene. I understand your concern regarding the windshield washer fluid and appreciate you bringing this to our attention. At Master Buick GMC, we strive to maintain high standards for all our services. If you have any further concerns or if there's anything I can assist you with, please feel free to reach out to me directly. I value your experience, and we hope to serve you better in the future. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
The dealership is awesome, everyone so nice and worked
The dealership is awesome, everyone so nice and worked very hard with me. Best dealership around, I will spread the word.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I truly appreciate your kind words about Master Buick GMC Augusta and our dedication. It's great to hear you had a positive experience with us. We look forward to assisting you again in the future and appreciate you spreading the word! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Great service , on time .
Great service , on time . No issues Service writer explained future work and dates for work
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that you received great service at Master Buick GMC Augusta and that our service writer effectively communicated future work and timelines. I appreciate your feedback, and we look forward to assisting you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Suggest installing a service notice screen to let
Suggest installing a service notice screen to let customers where your car is in the service position. The team was very friendly and patient.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I’m glad to hear that we were friendly and patient during your visit. I appreciate your suggestion about installing a service notice screen, as it could enhance the experience for our customers. If you have any more ideas or concerns, feel free to reach out to us. We look forward to assisting you again! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400