Reviews
Excellent service very efficient.
Excellent service very efficient. My appointment was easy scheduled. Top rated service. I am impressed with the service department and sales. I would recommend master GMC BUICK to anyone.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that you had an excellent experience with our service department and sales at Master Buick GMC. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Excellent service.
Excellent service. The whole team is very professional and courteous. They really care about your problems
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I truly appreciate your feedback and am glad to hear you had such a positive experience at Master Buick GMC. We take pride in providing professional, courteous service, and it’s wonderful to know you felt well cared for. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
I trust Master GMC.
I trust Master GMC. They are family owned and have treated myself and my family very well. Between Gavin in service and Jeff in finance, I wouldn’t use anyone else.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Luke, for your wonderful review! I’m thrilled to hear that you and your family have had such positive experiences with us at Master Buick GMC. It’s especially great to know that Gavin in Service and Jeff in Finance have made such a lasting impression. I truly appreciate your trust and loyalty, and we look forward to serving you and your family again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Prompt service and attention was given to me.
Prompt service and attention was given to me. Steve was very accommodating and Anthony did a very thorough service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear that you received prompt service and attention during your visit to Master Buick GMC. I’m glad Steve was able to assist you and provide a thorough service. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Price of diagnosis has gone up extremely and I didn't
Price of diagnosis has gone up extremely and I didn't receive any gm rewards points for my service as I was supposed to.
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- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand your concerns regarding the increase in diagnosis pricing and the absence of GM Rewards points for your service. Your experience is important to me, and I encourage you to reach out directly to Master Buick GMC so we can discuss these issues and ensure your satisfaction. I appreciate your input as it helps us maintain our standards and improve our services. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
My car was towed into Master Buick GMC after it left me
My car was towed into Master Buick GMC after it left me stranded in the middle of a major road and I was pretty rattled. Everyone was so kind and helpful especially after I had just dropped my problems on them unexpectedly. Their communication was excellent and they had my car up and running the very next day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I truly appreciate you taking the time to share your experience with Master Buick GMC. It's great to hear that we were able to assist you during a stressful time and get your car up and running so quickly. We look forward to seeing you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Manger was real nice and treat me with great service
Manger was real nice and treat me with great service every time. Only dealership I let see my truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm glad to hear that you received great service at Master Buick GMC. It's wonderful to know that you trust us with your truck. Looking forward to seeing you again for your future needs! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
All of the associates at Master Buick Augusta were
All of the associates at Master Buick Augusta were welcoming, friendly, attentive, and efficient. They made purchasing a breeze and they were upfront, honest, and provided me with excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your lovely review, Alicia! I’m pleased to hear that the associates at Master Buick GMC made your purchasing experience a breeze. Your kind words about their welcoming, friendly, attentive, and efficient service truly mean a lot to us. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Prompt service with quick check in and professional
Prompt service with quick check in and professional delivery. Enjoyed talking with the dealership owner and have 2 vehicles from this GMC dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! I’m glad to hear that you had a positive experience with Master Buick GMC and enjoyed the prompt service and professional delivery. It’s great to know that you’ve chosen us for both of your vehicles. I appreciate your support, and we look forward to seeing you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Fluids were not checked; windshield washer fluid was
Fluids were not checked; windshield washer fluid was empty when I got there & empty when I left. I had to be at work, so I did not go back.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Gene. I understand your concern regarding the windshield washer fluid and appreciate you bringing this to our attention. At Master Buick GMC, we strive to maintain high standards for all our services. If you have any further concerns or if there's anything I can assist you with, please feel free to reach out to me directly. I value your experience, and we hope to serve you better in the future. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400