Reviews
Addressing an issue with Android Auto.
Addressing an issue with Android Auto. Tech was.spot on, Service Manager was sympathetic and helpful. Waiting.on an update from GMC to correct the issue
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Quinn and Sandy! I'm glad to hear that the technician was able to assist you effectively and that the Service Manager was sympathetic and helpful during your visit. If you have any further questions or need assistance, feel free to reach out to us at Master Buick GMC. We look forward to serving you again! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
BEST GM EXPERIENCE RECEIVED IN 40 YEARS FROM INITIAL
BEST GM EXPERIENCE RECEIVED IN 40 YEARS FROM INITIAL VISIT TO END OF PURCHASE, STAFF EXCELLENT
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Tim! I’m pleased to hear that you had the best GM experience in 40 years at Master Buick GMC. Our team works hard to provide excellent service. We appreciate your kind words and look forward to welcoming you back for any future needs! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Master has great service before and after the sale.
Master has great service before and after the sale. Best service all around. Wouldn't go anywhere else!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our service at Master Buick GMC Augusta, both before and after your purchase. Your loyalty means a lot to us, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
The gentleman who helped us was very professional and
The gentleman who helped us was very professional and courteous. He came and explained to us about the tire and our options for it
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience with our service at Master Buick GMC Augusta. Our goal is to provide professional and courteous service, and it’s great to know we met that expectation. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
I had visited several dealers in the last week, Ford,
I had visited several dealers in the last week, Ford, (2), Nissan, Jeep, and then GMC. GMC was the most enjoyable. I personally place great stock on the sales person returning my key after looking at my truck. Wayne gave it back before we even began to talk about a trade. I really like that. The whole process with Master was painless. Wayne Anderson made the process easy. 5 stars to him.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Appreciate you taking time to let us know how everything went! I truly appreciate your kind words about your experience at Master Buick GMC Augusta. It’s great to hear that Wayne made the process enjoyable and seamless for you. We strive to provide excellent service, and feedback like yours motivates me to keep up the good work. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
The service rendered was very costly.
The service rendered was very costly. I avoid dealer service if at all possible. My preferred independent could not meet my schedule for this issue.
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- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand that service costs can be a concern, and I appreciate your feedback. At Master Buick GMC, we strive to provide high-quality service and ensure our customers feel valued. If you have any specific questions or would like to discuss your service further, please feel free to reach out to me directly. We hope to assist you again in the future. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
The work was done in a timely manner and a fair price.
The work was done in a timely manner and a fair price. My truck broke down and had to towed to the dealership. I went by the service department, left my information. They handled the issues. I called a couple of times checking on the status. I am from out of town, and they had my vehicle up and running by the next afternoon. Thanks
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m glad to hear that our service department was able to get your truck back up and running quickly and at a fair price. I appreciate your trust in Master Buick GMC, and am pleased that we could assist you during your visit. If you ever need anything else, don't hesitate to reach out. Safe travels, and our team hopes to see you again! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
I was very pleased the way Mr Colby Wedell handle the ac
I was very pleased the way Mr Colby Wedell handle the ac repairs kudos to the staff as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jojo! I’m thrilled to hear that you were pleased with the way Mr. Colby handled your AC repairs. We strive to provide excellent service, and your kind words mean a lot to us. We hope to see you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
I am thankful for the water that is available at no cost.
I am thankful for the water that is available at no cost. It did take longer than an hour for an oil change and tire rotation but there were no issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Lakeisha! I’m glad to hear you appreciated the complimentary water during your visit to Master Buick GMC Augusta. We strive to provide a comfortable environment for our customers. I also appreciate your understanding regarding the time it took for your oil change and tire rotation. We hope to see you again soon for your next service! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Professional, timely, and courteous.
Professional, timely, and courteous. Really a great place to visit. Service with you guys since purchased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear that you found Master Buick GMC Augusta to be professional, timely, and courteous. Your satisfaction is our priority, and we appreciate your continued support since your purchase. We look forward to welcoming you back next time! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400