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Master Buick GMC

(1,426 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2024 consumer dealer award 2021 consumer dealer award
New (866) 401-9935 (866) 401-9935
Used (866) 401-9934 (866) 401-9934
Service (866) 401-9956 (866) 401-9956

Reviews

(1,426 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Master Buick GMC from DealerRater.

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Masters Buick GMC is a 5 star dealership.

Masters Buick GMC is a 5 star dealership. Al Alvarado is an asset, expert salesman there. I am so happy and impressed with my new vehicle. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’m busy, why are you want me to write 15 words?

I’m busy, why are you want me to write 15 words? Give me a discount for doing this and I’ll give you a 30 word

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Setting the appointment, Charles, and staff were very

Setting the appointment, Charles, and staff were very courteous towards me. I totally love this dealership and love coming here. Nice and friendly atmosphere that truly makes you feel welcome and at home.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone at the dealership was so kind and helpful and

Everyone at the dealership was so kind and helpful and worked hard for me ti get the vehicle I wanted

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that our team at Master Buick GMC was kind and helpful in assisting you with getting the vehicle you wanted. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

Excellent service very efficient.

Excellent service very efficient. My appointment was easy scheduled. Top rated service. I am impressed with the service department and sales. I would recommend master GMC BUICK to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I am thrilled to hear that you had an excellent experience with our service department and sales at Master Buick GMC. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

Excellent service.

Excellent service. The whole team is very professional and courteous. They really care about your problems

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I truly appreciate your feedback and am glad to hear you had such a positive experience at Master Buick GMC. We take pride in providing professional, courteous service, and it’s wonderful to know you felt well cared for. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

I trust Master GMC.

I trust Master GMC. They are family owned and have treated myself and my family very well. Between Gavin in service and Jeff in finance, I wouldn’t use anyone else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Luke, for your wonderful review! I’m thrilled to hear that you and your family have had such positive experiences with us at Master Buick GMC. It’s especially great to know that Gavin in Service and Jeff in Finance have made such a lasting impression. I truly appreciate your trust and loyalty, and we look forward to serving you and your family again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

Prompt service and attention was given to me.

Prompt service and attention was given to me. Steve was very accommodating and Anthony did a very thorough service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that you received prompt service and attention during your visit to Master Buick GMC. I’m glad Steve was able to assist you and provide a thorough service. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

Price of diagnosis has gone up extremely and I didn't

Price of diagnosis has gone up extremely and I didn't receive any gm rewards points for my service as I was supposed to.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. I understand your concerns regarding the increase in diagnosis pricing and the absence of GM Rewards points for your service. Your experience is important to me, and I encourage you to reach out directly to Master Buick GMC so we can discuss these issues and ensure your satisfaction. I appreciate your input as it helps us maintain our standards and improve our services. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400

My car was towed into Master Buick GMC after it left me

My car was towed into Master Buick GMC after it left me stranded in the middle of a major road and I was pretty rattled. Everyone was so kind and helpful especially after I had just dropped my problems on them unexpectedly. Their communication was excellent and they had my car up and running the very next day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I truly appreciate you taking the time to share your experience with Master Buick GMC. It's great to hear that we were able to assist you during a stressful time and get your car up and running so quickly. We look forward to seeing you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400