Reviews
The dealership and the entire staff are very professional
The dealership and the entire staff are very professional and very responsive to meet my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at the dealership.
I had a great experience at the dealership. Grant was actually the person that greeted me when I came in and he was very polite and helped me transition over to working with Fred. Fred was very personable and took everything that I had to say into account in helping me choose the vehicle I was looking for. This was a great experience for my first time buying a brand new car and I definitely will return.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the moment we walked in and we’re greeted until the
From the moment we walked in and we’re greeted until the ending with the purchase of our 2024 Malibu it was completely hassle free and enjoyed the whole car buying experience with not going back and forth with a sales manager. Tyler is an asset to the dealership and is very knowledgeable of the selection of vehicles we were looking at for a young man. We will most definitely be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They do the best job for and great service and helpful to
They do the best job for and great service and helpful to understand what my car need thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Russ does a great job keeping us informed on vehicle
Russ does a great job keeping us informed on vehicle availability and arrivals. He is a great asset to Cleveland Electric and John Thornton Chevrolet.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matthew was great!
Matthew was great! He was very personable and informative. He got me in and out of there quickly😊!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Horrible maintenance staff communication In fact I was
Horrible maintenance staff communication In fact I was told to look for another dealership because yall were too busy
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very professional and knowledgeable about how things work
Very professional and knowledgeable about how things work and what my options are. Very nice respectful and accommodating based on my needs. I would definitely refer everyone I know who is looking for a vehicle to him. He went above and beyond with his service. I had a nice experience and did not feel like I was being taken advantage of. I feel like I got the deal I was looking for. Exceptional service. Kreg
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I always have a great experience with John Thornton
I always have a great experience with John Thornton Chevrolet. I’m enjoying my Blazer EV. The staff goes above and beyond for me all every time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice people and got me the truck I wanted thank you
Very nice people and got me the truck I wanted thank you guys for great attention
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
