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Ken Grody Ford of Redlands

(580 reviews)
Sales hours: 9:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:30am–8:00pm 7:00am–6:00pm
Tuesday 9:30am–8:00pm 7:00am–6:00pm
Wednesday 9:30am–8:00pm 7:00am–6:00pm
Thursday 9:30am–8:00pm 7:00am–6:00pm
Friday 9:30am–8:00pm 7:00am–6:00pm
Saturday 9:30am–8:00pm 7:30am–3:30pm
Sunday 9:30am–7:00pm Closed
New (909) 610-6472 (909) 610-6472
Used (909) 610-6471 (909) 610-6471
Service (909) 610-6473 (909) 610-6473

Reviews

(580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Grody Ford of Redlands from DealerRater.

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What a great car buying experience I just had at Ken

What a great car buying experience I just had at Ken Grody Ford Redlands. From the moment I walked into the door they made me feel like family. Rene went completely out of his way to make sure that he did everything he could to give me all the options I needed for my purchase. I was in and out of the dealership in about 2 hours. The fastest I’ve ever bought a vehicle. Rene’s son Cristian was outstanding getting me the best warranty and coverage he could for my new truck. To make my experience even better they even delivered my truck to my house in Lake Elsinore and picked up my trade. This was the best experience I’ve ever had buying a vehicle by far. These guys treated me like we were family every step of the way. Thank you Rene and Cristian for your hospitality and top notch customer service. I highly recommend buying a vehicle from Ken Grody Ford Redlands. See you soon when I buy my next vehicle! Vince

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you for your kindness and being so helpful with

Thank you for your kindness and being so helpful with helping me with my purchasie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I recently purchased a car from Ken Grody Ford in

I recently purchased a car from Ken Grody Ford in Redlands and couldn't be happier with my experience. The entire process was smooth from start to finish, with the dealership staff being incredibly helpful and knowledgeable. What really stood out to me was the transparency and honesty during each step of the purchase; there were no surprises or hidden fees. The atmosphere at the dealership was welcoming and professional. I highly recommend Ken Grody Ford Redlands to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Yesterday I took my 2024 maverick in for a tire issue.

Yesterday I took my 2024 maverick in for a tire issue. Jeff who was my advisor for my vehicle got it into the shop and a technician assigned to it in an exceptional time. They replaced the tire and got me on my way in less than an hour. Amazing and a true testiment to their customer service they all strive for. Form service to parts thank you for taking care of me and my awesome maverick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing experience.

Amazing experience. Picasso and Sherif made the experience great without any xx. Made the deal without having to go to the dealer. Thanks again guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very good experience at Ken Grody Ford and highly

I had a very good experience at Ken Grody Ford and highly recommend them for your vehicle purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rene, Mike, and Chris explained all the terms needed to

Rene, Mike, and Chris explained all the terms needed to get me the best trade in value and truck ourchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This is a Ford dealership and not a Lincoln one persae.

This is a Ford dealership and not a Lincoln one persae. But the level of service they offer to the Lincoln owners are over and beyond any Lincoln dealership we have been for the decade. The service, the skill set of its technicians and the degree of care they offer to the Lincoln owners are truly a unique and memorable experience. We dropped our car for a typical oil change. However after due diligence, there was a recall and few other items that should have been noted and taken care of by the Lincoln dealership that we used to visit for years. None were noticed or taken care of. Here, as a courtesy, that service Lincoln, but we felt a huge difference in the car runing before and after the service here. HUGE! Chad, the GM is the most pleasant and service oriented individual you will meet here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Joe Picasso was great to work with!

Joe Picasso was great to work with!!!! He earned my business and was very professional!!!! Thanks Joe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

As a recent customer of Ken Grody Ford Redlands, I'm

As a recent customer of Ken Grody Ford Redlands, I'm delighted to share my excellent car-buying experience. From the moment I stepped onto the lot, the atmosphere was welcoming, and the team was incredibly knowledgeable and eager to help. Their expertise and no-pressure approach made a huge difference, letting me take my time to find the perfect vehicle. I found not only a car that fits my needs but also gained confidence in it thanks to the detailed explanations provided. I highly recommend visiting them if you're in the market for a new or used car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.