Reviews
When I decided to purchase a 2017 Ford Mustang, I wasn't
When I decided to purchase a 2017 Ford Mustang, I wasn't sure how smooth the process would be. My visit to Ken Grody Ford Redlands completely changed my perspective on car buying, making it both fun and straightforward. I had the pleasure of working with a salesperson named Sarah who was enthusiastic and extremely knowledgeable. She understood what I was looking for and guided me through the selection without any pressure. It's rare to find such a seamless blend of professionalism and personal touch in car sales, and that’s exactly what I received at Ken Grody Ford Redlands. Joe Picasso is a Great Addition to Ken Grody Ford of Redlands. He was very helpful. Also, knowledgeable. Thank you very much for my exterior model 2017 BASE Mustang GT.. which in 2 year's will be an Upgrade.. 👦👍🏎🏁🚩
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a 2019 Tesla Model 3 from Ken Grody Ford Redlands
Buying a 2019 Tesla Model 3 from Ken Grody Ford Redlands was an outstanding experience! From the moment I stepped into the dealership, I was treated with utmost respect and professionalism. Working with the Ken Grody Team, especially a salesperson named Isaiah, added so much value to my purchase decision. Isaiah was insightful, explaining all the high-tech features of the Model 3 in a way that was easy to understand. I left feeling confident and excited about my new car; I highly recommend this dealership for a straightforward and fulfilling car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I finally found a competent Ford dealership.
I finally found a competent Ford dealership. Thank you so much. Kevin, is my service advisor and a list of his qualities would be longer than the words in a dictionary. Kevin, is awesome, fantastic, wonderful, and the best service advisor. Anthony, is great and his work is impeccable. This time, when I brought my car in there was something wrong with the AC. I dropped it off on Tuesday and I was given the estimate that it would be ready on Friday. To my surprise and happiness, it was ready today Wednesday. I give the dealership five stars and I give Kevin 10 Stars for his continuous flawless service. Thank you again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was very professional and knowledgeable about the product
Was very professional and knowledgeable about the product I wish all my car buying experience was as good as the experience I had at Ken Grody Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Seamless, friendly and pleasant process.
Seamless, friendly and pleasant process. I would highly recommend Ken Grody for your next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
True to word, respectful to customers and their time.
True to word, respectful to customers and their time. very happy with the purchase, without trying to sell me other stuffs. thank you for pleasant and easy transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What a great car buying experience I just had at Ken
What a great car buying experience I just had at Ken Grody Ford Redlands. From the moment I walked into the door they made me feel like family. Rene went completely out of his way to make sure that he did everything he could to give me all the options I needed for my purchase. I was in and out of the dealership in about 2 hours. The fastest I’ve ever bought a vehicle. Rene’s son Cristian was outstanding getting me the best warranty and coverage he could for my new truck. To make my experience even better they even delivered my truck to my house in Lake Elsinore and picked up my trade. This was the best experience I’ve ever had buying a vehicle by far. These guys treated me like we were family every step of the way. Thank you Rene and Cristian for your hospitality and top notch customer service. I highly recommend buying a vehicle from Ken Grody Ford Redlands. See you soon when I buy my next vehicle! Vince
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kindness and being so helpful with
Thank you for your kindness and being so helpful with helping me with my purchasie.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a car from Ken Grody Ford in
I recently purchased a car from Ken Grody Ford in Redlands and couldn't be happier with my experience. The entire process was smooth from start to finish, with the dealership staff being incredibly helpful and knowledgeable. What really stood out to me was the transparency and honesty during each step of the purchase; there were no surprises or hidden fees. The atmosphere at the dealership was welcoming and professional. I highly recommend Ken Grody Ford Redlands to anyone in the market for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yesterday I took my 2024 maverick in for a tire issue.
Yesterday I took my 2024 maverick in for a tire issue. Jeff who was my advisor for my vehicle got it into the shop and a technician assigned to it in an exceptional time. They replaced the tire and got me on my way in less than an hour. Amazing and a true testiment to their customer service they all strive for. Form service to parts thank you for taking care of me and my awesome maverick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
