Reviews
Very kind , and work with excellence!
Very kind , and work with excellence! Thank you very much it was a pleasure working with you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve had my cars serviced at Thousand Oaks Infinity and
I’ve had my cars serviced at Thousand Oaks Infinity and always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always run smoothly and the way the car is designed to run.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly staff, car was serviced immediately, service
Friendly staff, car was serviced immediately, service took less time than quoted. Gave me a cookie.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are always polite and professional.
They are always polite and professional. They work fast too! I feel good going there knowing I can trust them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service they make sure you are completely
Outstanding service they make sure you are completely satisfied with your service needs highly recommend thru Nissan/ Infinity Dealer for any of your service needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alba is the best service advisor.
Alba is the best service advisor. Always explains everything and takes great care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is Very friendly and motivated to help
This dealership is Very friendly and motivated to help solve problems and finish the job in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a fantastic experience at Infiniti of Thousand
I had a fantastic experience at Infiniti of Thousand Oaks! From the moment I arrived, the staff was welcoming, professional, and efficient. A special shoutout to Alba, my service advisor, who made the entire process smooth and stress-free. She was knowledgeable, communicative, and genuinely cared about ensuring my vehicle was properly taken care of. Alba kept me informed every step of the way and went above and beyond to make sure I was comfortable while waiting. Her friendly attitude and attention to detail truly stood out. It’s rare to find someone so committed to excellent customer service. The dealership itself is clean, organized, and operates with a high level of professionalism. I highly recommend Infiniti of Thousand Oaks, and especially Alba, for anyone looking for a trustworthy and top-notch service experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very efficient .
Very efficient . Getting my car after service was a bit slow people were very nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowledgeable and friendly customer service and shuttle
Knowledgeable and friendly customer service and shuttle driver. Quick service. Clean lobby and waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
