Reviews
It was fine nothing special.
It was fine nothing special. Fabian told me he would reach out to me regarding a part. Have not heard back.
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 - Overall experience 4.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Brian always provides EXCELLENT Customer Service Brian is
Brian always provides EXCELLENT Customer Service Brian is always very helpful, professional and willing to go the extra mile
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 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
I have purchased two vehicles from Infiniti of Thousand
I have purchased two vehicles from Infiniti of Thousand Oaks and have taken both of them religiously there for all necessary services. I found them very fair when I purchased the vehicles and appreciate the way they have cared for them as well. The service personnel are always courteous, knowledgeable and helpful in maintaining them. When I purchase my next Infiniti, it will definitely be from Infiniti of Thousand Oaks. 😊
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 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Great customer service.
Great customer service. As always the staff provides great welcoming service , and while you’re waiting. I made appointment to have my oil change that said it would take a hour to a hour and half, but it took a little more than two hours.
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 - Overall experience 4.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Alba is always a great person to go to for service!
Alba is always a great person to go to for service! Everything was taken care of that we wanted done - and on top of that, we got a free car wash!
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 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Everyone was very accommodating Brian made the
Everyone was very accommodating Brian made the experience extremely pleasurable. The rest of the staff couldn’t have been nicer
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 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Well nothing more they could do about the recall issue
Well nothing more they could do about the recall issue except order the recall parts; engine. Disappointing for Nissan.
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 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Brian did a great job as always.
Brian did a great job as always. Appreciate the customer service and attention to our needs
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 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
EXCELLENT SERVICE WAS PROVIDED BY FABIAN!
EXCELLENT SERVICE WAS PROVIDED BY FABIAN! He was professional, helpful and provided outstanding customer service. I was in & out in a short period of time for the service I came in for. Thanks Infinity of Thousand Oaks! Ethan
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 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
It was very professional.
It was very professional. I'm quit unknowledgeable about my car and our future services.
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 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
