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INFINITI of Thousand Oaks

(360 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (877) 613-5486 (877) 613-5486
Used (866) 440-4808 (866) 440-4808
Service (866) 749-4853 (866) 749-4853

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Thousand Oaks from DealerRater.

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Fantastic Alba and Juio are great great great great...

Fantastic Alba and Juio are great great great great great great excellent very good fantastic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership , always gives great advice on what...

Great dealership , always gives great advice on what needs to be fixed on my car , but I wish they could fix the continues screaming of my brakes on my FX 35 when it's cold or hot when you pull out or back up, it's very embarrassing!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No comment No comment No comment so on so on and so on...

No comment No comment No comment so on so on and so on etc etc

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership is amazing. They are always on top of...

This dealership is amazing. They are always on top of greeting the customer in a friendly manner - never any pressure. I always feel they listen and really care about me as a person as well as any service issues I may have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was refreshing to work with the dealership that had...

It was refreshing to work with the dealership that had all his people they were transparent about my transaction and explained all the details of my lease. I called several other dealerships, the people at this one were hands-down superior to the rest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clean environment friendly people Vehicle was finished...

Clean environment friendly people Vehicle was finished on time Flawless work vehicle was washed cleaned very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best service very time. Most helpful and friendly...

The best service very time. Most helpful and friendly employees. Love going in and seeing all the service staff. Thank you Brian for all you help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the best Infiniti Service center in Southern...

This is the best Infiniti Service center in Southern California. The service reps are great and always extend great service and care for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have always had an excellent experience at Infiniti of...

I have always had an excellent experience at Infiniti of Thousand Oaks! I just purchased my 7th Infiniti and I plan to continue! The staff at Infiniti of Thousand Oaks is outstanding and I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dennis O’Brien and his entire Infiniti team are fabulous....

Dennis O’Brien and his entire Infiniti team are fabulous. Everyone was so friendly, helpful and accommodating. They are so knowledgeable and nice, and made everything easy and elegant. We will always buy from this dealership...they are amazing and top notch. We love our Infiniti!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.