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INFINITI of Thousand Oaks

(360 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (877) 613-5486 (877) 613-5486
Used (866) 440-4808 (866) 440-4808
Service (866) 749-4853 (866) 749-4853

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Thousand Oaks from DealerRater.

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The staff at this dealership are very professional. They...

The staff at this dealership are very professional. They know the product and are not pushy like most other dealers. They have a very relaxed atmosphere, which I like. Furthermore, the staff listened to my needs and were very accommodating. I will be back there to have my service performed as well as obtain my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dennis was fantastic, straight forward and very...

Dennis was fantastic, straight forward and very knowledgeable. I would buy another car from him. I bought a QX80 and the financing was easy. My trade-in was more than I assumed. Thanks to everyone in the sales department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I live in Los Angeles but drive to 1000 Oaks for their...

I live in Los Angeles but drive to 1000 Oaks for their customer service. Customer since 2012. Looking forward to many years ahead. Than you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The experience as great. This is the 3rd SUV QX 60 I...

The experience as great. This is the 3rd SUV QX 60 I have bought from Dennis. Very professional. Good food good good dood This survey is too long

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of the BEST experiences I have had purchasing a...

One of the BEST experiences I have had purchasing a vehicle in over 50 years. Edwin-sales and Drew-GM, made the purchase easy and professional with NO Stress. We were even told to re-visit the dealership in one to two weeks to go over all the features of the vehicle and set up the features to our needs. Very professional from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Infiniti of Thousand Oaks, has the best Infiniti service...

Infiniti of Thousand Oaks, has the best Infiniti service in all of la county and Ventura Country. It’s a class organization with some of the friendliest staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was my 3rd car purchase at this location. Highly...

This was my 3rd car purchase at this location. Highly recommend them. I bought a 2021 Infinity Q50 with full maintenance package and tinted windows included.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thousand Oaks infinity is the best! The service...

Thousand Oaks infinity is the best! The service department is very friendly, quick and very professional! I wish all car service departments were like this one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Infiniti of Thousand Oaks, has the best Infiniti service...

Infiniti of Thousand Oaks, has the best Infiniti service in all of Ventura Country. It’s a class organization with some of the friendliest staff I’ve encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from a skeptic of dealerships

Excellent customer service from the service side of the dealership and good quality work given. Definitely trust my service and maintenance done at this particular dealership. Julio, Brad and the mechanics all have treated me well as well as my Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Arejizzle24, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Thousand Oaks!