Reviews
Write a reviewFantastic Experience!
I have purchased two cars from Eckenrod (one just last week) and have had a great experience both times. Our salesman Andy has worked with us to find the car with the features we needed at a price we could afford (even taking phone calls after hours). No high-pressure car buying experience here - it's like buying from family (in fact, probably better). Highly, highly recommend Eckenrod Ford!
Fantastic Experience!
I have purchased two cars from Eckenrod (one just last week) and have had a great experience both times. Our salesman Andy has worked with us to find the car with the features we needed at a price we could afford (even taking phone calls after hours). No high-pressure car buying experience here - it's like buying from family (in fact, probably better). Highly, highly recommend Eckenrod Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, we are happy we could make your experience a positive one! At Eckenrod Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Eckenrod Ford
Eckenrod Ford was easier to deal with than all the other dealerships where I was looking at vehicles. They were also willing to give me a lot more money for my trade-in than anyone else offered.
Eckenrod Ford
Eckenrod Ford was easier to deal with than all the other dealerships where I was looking at vehicles. They were also willing to give me a lot more money for my trade-in than anyone else offered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brett, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Paul taylor
This is a family owned businesses and one of the nicest dealerships I've ever dealt with I will go back to them on my next vehicle purchase I'm very pleased with the company
Paul taylor
This is a family owned businesses and one of the nicest dealerships I've ever dealt with I will go back to them on my next vehicle purchase I'm very pleased with the company
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paul, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Purchase of used Ford F-250 6.7L Diesel Truck
Service was excellent! The sales representative, Mr. Mann, had worked through every step, making the entire process efficient and pleasant. I would highly recommend this dealership and consider them for any future potential purchase. Thank you Mr. Mann and staff!
Purchase of used Ford F-250 6.7L Diesel Truck
Service was excellent! The sales representative, Mr. Mann, had worked through every step, making the entire process efficient and pleasant. I would highly recommend this dealership and consider them for any future potential purchase. Thank you Mr. Mann and staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Douglas, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Happy Customer
I purchased a Ford Maverick Lariat !!! It was an easy process and the staff was amazing ! They all went out of their way to assist me and answer any of my questions . Ms Silva and Ms Young were so helpful and patient . They were very knowledgeable and polite .
Happy Customer
I purchased a Ford Maverick Lariat !!! It was an easy process and the staff was amazing ! They all went out of their way to assist me and answer any of my questions . Ms Silva and Ms Young were so helpful and patient . They were very knowledgeable and polite .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
2023 F150
Eckenrod does everything they can to make sure the customer is satisfied.
2023 F150
Eckenrod does everything they can to make sure the customer is satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paul, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Eckenrod Ford
Double thumbs up. I had previous experience purchasing a ford engine. After being corona virus blown off by other Ford dealers eckenrod came thru. So service before the sale made the sale.
Eckenrod Ford
Double thumbs up. I had previous experience purchasing a ford engine. After being corona virus blown off by other Ford dealers eckenrod came thru. So service before the sale made the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Will not call you will not return calls when you do call
Will not call you will not return calls when you do call up there they hang up on you or you get someone who is a smart xxx that sounds like they think they are better than you I have dealt with other dealerships the place is the worst one I have ever deal with didn’t even make to get anything done
Will not call you will not return calls when you do call
Will not call you will not return calls when you do call up there they hang up on you or you get someone who is a smart xxx that sounds like they think they are better than you I have dealt with other dealerships the place is the worst one I have ever deal with didn’t even make to get anything done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Purchase experience
Great service By everyone at the dealership from the sales staff to the back office. Would highly recommend this dealer.
Purchase experience
Great service By everyone at the dealership from the sales staff to the back office. Would highly recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tracy, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Best service manager
Cordale Johnson has been so helpful with my wife's car and with any questions that we have had. We love Eckenrod Ford and have enjoyed our car!
Best service manager
Cordale Johnson has been so helpful with my wife's car and with any questions that we have had. We love Eckenrod Ford and have enjoyed our car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
