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Sunland Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (769 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Employee,Amanda

I had a serious brake problem and Amanda Fritsch found the problem and had me back on the road in less than 2 hours . She is a great employee. Thanks Jack Harrison

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Service

This place has a great staff. They even washed my car,and it was covered in dirt. That was a big surprise. Loyal customer for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your recommendation of Sunland Ford and look forward to being of service again in the future!

Great "Home delivery" on a new Mustang

I requested an "Out the door" price for a 2107 Mustang GT/CS shown on your web site. A sales person named Selene Anderson called me on the phone within minutes. They gave me all the information I needed and I agreed to buy the Mustang. I told them I lived about 60 miles away and couldn't easily go to their dealership and take delivery because it would be a cash sale with no trade-in. Selene said they could deliver it to my house. The next day, Sunday, Selene arrived at my house with the Mustang and the necessary paperwork. I signed the papers and gave her a check and it was a done deal. I couldn't be more pleased with the entire transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The service rep kept me informed for not only what we talked about but also for what was found during the maintenance cycle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gary, we are happy you enjoyed your recent experience at our location! We hope to be of service again in the future.

Great service

Service was great service rep was professional. Wait time was not too long

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you chose our dealership! We greatly appreciate your business and thank you again for the review!

Great service

I had to have some warranty work done. It was your service department that originally discovered and pointed out the problem, which gave me a very positive opinion. The work was done in one day, even though I requested and had some regular service performed on my vehicle. Your service department is exemplary. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Angela Sisson, great service advisor

While the problem with the air conditioning couldn't be "recreated," Angela Sison was absolutely fantastic as the service advisor. it took 3 days to get my car back, and on the first day, it wasn't diagnosed, Angela kept me informed the entire time. Thankfully I had another vehicle at my disposal while the Focus was at the dealership. Otherwise, it would have been very difficult to continue my day to day activities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are ecstatic to read your review of our location, Gloria. If there is anything else we can do for you, please give us a call.

Fast service, Fun Staff

Friendly and fun staff as always. Very prompt! I got the Works package, and I had my vehicle back in no time! Vending machines available, along with free coffee and free donuts if you're in the mood. Clean waiting area with tv and restrooms right around the corner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Tires

I was very satisfied with the service Received. I needed new tires and the service rep chose the best ones for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are more than glad to be of service, Janis. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Great experience great Personnel great facility

First oil change on my new Edge I was in and out in a Flash was very happy with the service and the personnel walked across the street had breakfast came back to a car that was completed and washed to boot very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy that we were able to provide a professional, courteous, and engaging experience! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!