Reviews
The Dreaded Check Engine Light
I was nervous being female, since I am clueless when it comes to cars. Craig greeted me right away making me feel very comfortable. Craig was very professional, knowledgeable and kept me very informed of the process of my SUV. The service was very fast got me in and out back on the road in no time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very appreciative of you providing us with feedback about your visit. It is great to hear Craig was professional, knowledgeable and helpful. Our team works hard to make everyone feel valued and provide the highest level of service. We look forward to serving you for many years to come!
Out Standing
The people that work there are very helpful from the beginning finding a vehicle to the financial part. The process was easy and faster then any other places I have been. Sean Moses was very knowledgeable about the vehicle and explain how the process will go after we find the vehicle. We are enjoying are new car. Thanks to everyone that works there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review. We are very pleased to hear Sean was helpful in walking you through the entire process. We wish you many miles and memories with your new car. Please let us know if there's anything we can help you with!
very helpful.did not take too long at all
very helpful.The service did not take too long at all.Very friendly service..I will .definately be back,I will tell my friends,THANKS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review and recommendation, Kim. It is great to hear your service was prompt and friendly. We look forward to taking care of all your vehicle needs in the future. Please let us know if there is anything we can help you with.
New Car
Josh Brewer was in the parking lot to great us which was great over some dealerships where we had to go ask for help. From that point on he was extremely helpful and knowledgeable about the various types of car we were looking into. Once we settled on a deal, Craig and Scott were as helpful and friendly as Josh. Nothing against this dealership but I HATE the process of getting to the final price. Why does a car dealership make you feel like you are pulling their teeth is beyond me. As a rule, everything else has a price, take it or leave it. Why is this disclaimer at the bottom of this survey, it is pretty bad when the people within the same industry can't trust its fellow members. I fill out a lot of questionnaires on other products and services and no other industry has a clause for internal sabotage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share about your visit. We are always looking for ways that we can make the car-buying process as smooth and seamless as possible, so we appreciate your feedback. As for the disclaimer, it is not put in place by our dealership but by this review site. That clause is there to benefit the customer. It's to protect the integrity of the reviews and make sure they are from real customers with real experiences.
Great customer service experience.
Dean was very professional waited on me in a timely manner. The service for the oil change was not a long wait. Dean explained the overall procedure that was done to the car. Joanna Crews is the main reason we did business with mtn view. She not only got myself riding, she also have my family members. She has started a family trend with this company. She does an outstanding job in sales. She goes beyond the call of saleswoman. Need more workers like her. Ready to keep the tradition going.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing about your visit with us, Kimberly. We will always work hard to provide you with the outstanding service you have received from Joanna and now Dean. Thank you for choosing Mtn. View for all your vehicle needs! We look forward to being your go-to dealership for many years.
Prompt and knowledgeable service
I was met promptly as I pulled up to the Service Dept. The Service Writer was knowledgeable, and I was in and out of the Service Dept. within ten minutes of his estimate, and into the waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing about your visit with us, Jeff. We are very pleased to hear that your service visit was prompt and knowledgeable. We will always work hard to uphold this high quality of service. Please let us know of any future vehicle needs we may help you with.
Corrected what wasn't perfect
As a discriminating customer I was pleased to see Mt View Chevrolet go out of their way to accommodate my requests and provide this patron with quality service. Good work takes dedication and they have it !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for for sharing your experience with us! We are so happy to hear our team was helpful and provided you with quality service. We will always be dedicated to working hard for you!
Visited for Scheduled Maintenance
Upon arrival I was greeted right away. Craig got my truck right in and he got it to me right away as promised. I was beginning to think I had stopped at a quick lube instead of the Mtn View Chevy, the service was so quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We are so happy to hear your service was quick and thorough. We look forward to taking care of all your future vehicle needs and thank you for being in the Mtn. View Chevrolet family!
Way to go great team and Dean was great!
Dean Pavlou and everyone involved in making my new car purchase happen get a five star rating from here! Great team everyone was very professional and friendly. Good atmosphere and a salesman who knows his stuff made my experience great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for telling us about your experience! We are so happy to hear Dean and the rest of our team made your car buying experience one to remember! We loved being able to help you find the perfect new car for you and we look forward to caring for all your future vehicle needs. Please let us know if there's anything we can help you with.
Unprofessional environment
I don't recommend no one to MTN VIEW CHEVY....if you are a WOMAN they will not treat you fair as a MAN. Poorly customer service....ESPECIALLY THE SERVICE DEPT. I bring car there all the time for oil changes NEVER AGAIN!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very disappointed that you felt we have an unprofessional environment here. Our entire team works hard to deliver great service to ALL our customers. We would like to learn more about your specific experience, so we may make efforts to improve for you. Please contact Jimmy Clark at 423-266-0181.