Reviews
Service
To date, for some 14 years now, the necessary services performed on the 2001 Silverado have been done correctly the first time. That means a lot to individuals who value their time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear this! Thank you for trusting us with your Silverado's service needs. We will always care for our customers' vehicles as if they were our own. Wishing you many more miles, but when the time comes to trade in, we look forward to helping you. Thank you for being part of the Mtn. View Chevrolet family.
Great team!
John Wheeler was friendly and courteous, worked long after the dealership closed to assist me. I felt important and valued at the dealership. Thanks for everyone's assistance.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you sharing about your visit. We are so pleased to hear that John was friendly and helpful in taking care of you. We deeply value all our customers, so it's great to know you experienced that first hand. If there's anything we can help you with, please let us know.
Fast!
It took them longer to detail my new used car than for them to process the paperwork and get me the keys! Once she was cleaned up I was on the road.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So happy to hear about your great experience! We hope you love that new car. If there's any service needs or questions we can help you with, please feel free to contact us. Welcome to the Mtn. View Chevy family.
Customer service done right!
Brought my car in for a malfunctioning part, greeted by friendly service writer that was competent and seemed to like his job. Very refreshing these days! They had some issue with the original diagnostic when the part came in it did not work right away. They provided a loaner car and subsequently got the repair done the next day. I love doing business with people that offer convenience, competency and work environment that their employees can do the right thing. Highly recommended them...3rd time using their services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so very appreciative of your feedback. We work hard to provide convenient, efficient and high quality service. It's wonderful to hear you received just that. Being honest and helpful is very important to our team. We look forward to taking care of all your future vehicle needs. Please let us know if there's anything we can help with!
stress free,informing, and satisfying.
I had a very pleasant experience shooping for my new truck hear. Shaun was very informative and eager to make this deal work. I truly appreciate his effort and professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing about your visit Dylan. We are so happy to hear you had a pleasant experience. We hope you love that new truck! Be sure to bring it to us for any service needs.
New Car Purchase
Thank for making my car buying a most pleasant experience. I like that I have a 2016 Chevy Cruze . I love the different features that come with the car. I appreciate everyone who were very nice and helpful.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing with us! We are so pleased you had a great car buying experience. We hope you love the new Cruze - certainly a wonderful car! Please let us know if you have questions about your vehicle's features or need to schedule service.
Great experience
Mountain view Chevy has a great salesmanship at the Chattanooga location by far the best most friendly staff I've witnessed in a long time once I pay this car off I will be back to get another 1
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome to hear this feedback, Jarvisa. We are so happy to know our staff was friendly and helpful - this is what we always strive for! We're thankful for you choosing us to care for all your vehicle needs! Please let us know if there's anything we can help you with.
Great service and sincerely appreciate the honest info
Great service and sincerely appreciate the honest info for the issues I had with my vehicle. The entire staff has been great to deal with thus far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We will always work hard to be honest, helpful and provide great service. We look forward to serving you again soon.
Oil leaking under car
The car was worked on in timely fashion I was give n a shuttle ride home. Service advisor called and told me the problem and said the problem would be fixed under warranty soon thereafter he called and let me know my car was ready
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you leaving us feedback, Bill. It's great to know you had quality and timely service and experienced good communication throughout. Our team looks forward to serving you again soon.
Satisfaction
I was running late for my car service appointment. I called the dealership and they were very nice and understanding. After the service was done,Jason explained what was done and asked me if I had any questions and to feel free to contact him if I had any.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very appreciative of you sharing about your visit, Ms. Mally. We are always happy to serve you and will work hard to provide you the highest quality service. We look forward to seeing you again soon.