Chalmers Ford

I have always been treated well at this dealership and would recommend it to anyone. Everyone at the dealership seem to care about all types of service to the customer.

I have been in the market for a new Explorer for several weeks. After initially talking with Patrick and going on a test drive I thought that he would be able to help me and I would purchase the car I wanted. He never got back to us after telling us about a demo that might fit our needs. I called him and left two messages and finally got a return phone call, but Patrick didn't seem motivated to sell the car. I went in again to negotiate another Explorer I wanted, I was negotiating the price of my trade and we were within a $500 range, but Patrick said the used car manager wasn't in that day and he would have to call me the next day finish negotiations. I left diheartened and never heard back from Patrick with what the used car manager said. I guess Don Chalmer's doesn't want or need my business.....

Marcos & James are two of the best representatives that a dealer could ask for. Everytime I go in for service they are right there with a friendly smile and greeting. They ensure that my experience with them is one of honesty and integrity. My work is always done in a timely manner and I completely trust them with all of my work. It is extremely lucky that you have employees of such ilk as these two gentlemen. I tell everyone that I know, regardless of what type of vehicle they drive to go to Quick Lane @ Don Chalmers Ford. Thanks for everything. Larry M. Johnson

ABSOLUTLY DISHONEST. CANNOT BELIEVE WHAT THEY HAVE PUT US THROUGH. GOOGLE..YO YOING AND SPOT DELIVERY AND THIS DEALERSHIP IS IN THE FIRST SEARCH. I BELIEVE WE ARE ON OUR WAY TO LITIGATE. I WILL NOT LOOSE SLEEP BECAUSE IT IS TURNING INTO A FRAUD CASE AND AUTHORTIES ARE LISTENING INTENTLY. JUST LIKE THE OTHERS BELOW I WILL NEVER GIVE ANY OF MY INTERESTED FRIENDS A LEAD TO BUY FROM THIS DEALERSHIP.

The Don Chalmers Ford service department identified exactly what was wrong with my F-150 and fixed it while I waited in the comfort of their waiting area. I was expecting a major undertaking & expense with my truck, but that wasn't the case and I was in and out with little out of pocket expense. I definitely recommend Don Chalmers Ford and their fine service department.

I went to the dealership looking for a new Focus I saw online. when my husband and I got there they let me test drive it, but showed me a couple of others as well in my price range. I ended up finding a used focus that was even better than the one I originally thought I wanted, and for even less than what I was willing to spend...and it came with sync which is sweeeeeet! overall it was a great experience, and I would for sure buy from Don Chalmers Ford again!!

I was not dealt with honestly. When I went in and to order the car, was told they would give me $11,400 for my trade in. I told them that it was not enough. So, they came back and said okay, $12300 is the best they could do. I agreed to that, but when the car got there, and I went in to pay for it, the trade in was back to $11,400. It was obvious that they only said they would give more so that I would order the car. Because of the dishonesty of this transaction, I will not recommend this dealership to anyone. As a matter of fact, I manage a Curves and will make sure that all 600 of my members know to never deal with them.

Went shopping for a new ford 500. I fell in the parking lot and sprained my ankle, no ice or even a glass of water offered. Then the sales guy took my keys hostage--i had to ask for them back 3 times before he would hand them over. Finally left at 9:30 at night. When we went back (I know, what were we thinking), the guy went to get a credit app, and never came back! At which point I left. I did speak with Mr. Chalmers, who was completely unconcerned about the poor service and the fact that I injured my ankle on his parking lot, due to the fact that HIS rocks were scattered everywhere. I will never step foot on that lot again. As a loyal Ford buyer of over 20 years, I will tell anyone I know who is shopping not to go to Don Chalmers.

My husband and I were going to buy a used minivan but after trying to work a deal with them we called it quits. Three days later we were driving by the lot and we saw a sales sticker on the minivan we had wanted for the exact price we had offered them a few days earlier. They could have had it sold had they just worked with us a few days before. Not very nice to deal with.