Bob Moore Ford

I blew a spark plug out of the motor. Of course it was on one of my work trucks. It’s a 2016 E-350. I’m not naive enough to think that vehicles won’t break down but good grief, it’s a 3 year old work truck and I take immaculate care of it. That’s a side issue though. Bob Moore took great care of me and had me up and running within 24 hours. It cost about what i figured it should and while they were at it, I had them tune it up and change out every other plug. I don’t mind paying good money for good work. Jeff Gann helped me out and I can’t thank him enough, he is very customer service oriented and focused on getting the job done well. Thanks Jeff

Quick service. Needed a part and they found the closest one. Just kept my car one night. I will gladly bring my car back for service.

Every time I return to Bob Moore Ford, I am greeted with competent quality service. My service advisor maintains a personal connection throughout my visit. The complimentary ride to and from work makes it super convenient.

Kyle Christian went above and beyond to make sure my experience was GREAT! I was impressed with how hard he worked, and the pace he was able to keep up while running around getting everything done for me. I showed up with numbers in mind, and they got close enough to them to make me happy! I’m definitely going to purchase from them again!

Kyle was great to deal with. Chris in service was a horrible experience. Chris never calls Or returned calls. Had no idea about my truck.

Fastest, easiest car buying experience I’ve ever been a part of. Salesman was through and kept me up to date during the whole process.

Had so simple warranty work. Service guy listened to what I had to say and got everything taken care of for me. All got fixed in a timly manner.

Fair, professional and kept their promises. Will be taking my truck for all service requirements because of the way this dealership is run on the more visible front end! I have had this experience with all Bob Moore dealerships.

Took my car in for recall work, oil change, and detail. Work was done well. Took a little longer than expected, but I was taken care of with a loaner until work was completed.

I have been doing business with Ben and Dave for many years. This experience, just like all the previous ones, was first class. Ben had the vehicle cleaned up and standing tall when I showed up at the dealership. Dave covered all of my finance and warranty options on the vehicle. Ian processed my paperwork, and had me in and out of the business office in no time at all. Great experience from start to finish.